See this comparison of JIRA Service Desk vs. KnowledgeOwl based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 413 reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. Each product's score is calculated by real-time data from verified user reviews.
FOR GROWING TEAMS
Additional Knowledge Bases
|Meets RequirementsSee More|
(Based on 393 reviews)
|Ease of UseSee More|
(Based on 394 reviews)
|Ease of SetupSee More|
(Based on 145 reviews)
|Ease of AdminSee More|
(Based on 144 reviews)
(Based on 48 reviews)
|Quality of SupportSee More|
(Based on 326 reviews)
(Based on 56 reviews)
|Ease of Doing Business WithSee More|
(Based on 137 reviews)
|Product Direction (% positive)See More|
(Based on 385 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Non-Profit Organization Management
Marketing and Advertising
|Most Helpful Favorable Review|
Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...
The team at knowledge owl was very helpful when I was looking for an easy to use content management system. I needed something that not only I could log into and use; my team uses Knowledge Owl as well. The support staff at knowledge owl helped me customize...
|Most Helpful Critical Review|
G2 Crowd User in Computer Software
Customizing can be difficult, especially if you are an ITIL shop.
One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.
|Ask KnowledgeOwl a Question|