Compare JIRA Service Desk vs LiveHelpNow

See this comparison of JIRA Service Desk vs. LiveHelpNow based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 405 reviews. LiveHelpNow rates 4.2/5 stars with 102 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
GET STARTED
$10 /month
Live chat and SMS
$18.90 per month
 
FOR GROWING TEAMS
$20 /agent/month
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 385 reviews)
8.8
(Based on 95 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 386 reviews)
8.8
(Based on 95 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 143 reviews)
8.6
(Based on 77 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 142 reviews)
8.5
(Based on 76 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 320 reviews)
8.7
(Based on 85 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.4
(Based on 135 reviews)
9.0
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 379 reviews)
8.0
(Based on 94 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.9%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.8%
31.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
41.3%
18.6%
 
Information Technology and Services
28.6%
Information Technology and Services
7.1%
 
Computer Software
15.7%
Retail
6.3%
 
Internet
6.5%
Insurance
4.8%
 
Telecommunications
4.2%
Consumer Goods
4.8%
 
Financial Services
4.0%
Construction
4.0%
 
Other
40.9%
Other
73.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

G2 Crowd User

Very intuitive and responsive. Customers like it a lot since it has a great user interface

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

software sometimes buggy. you don't get notifications as expected when following certain work flows.

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Seth R.
User

I tried to interact with customer support and they were very salesy and not helpful

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
Ask JIRA Service Desk a Question
Contact JIRA Service Desk
Ask LiveHelpNow a Question
Contact LiveHelpNow
Kate avatar
Kate from G2 Crowd

Need help?

I can help.