Compare Jira Service Desk vs Moxie

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comparison of Jira Service Desk vs. Moxie
based on data from user reviews. Jira Service Desk rates 4.1/5 stars with 438 reviews. Moxie rates 3.6/5 stars with 21 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
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$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 415 reviews)
7.7
(Based on 19 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 416 reviews)
7.9
(Based on 19 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 155 reviews)
8.5
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 153 reviews)
8.1
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 345 reviews)
8.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.4
(Based on 143 reviews)
9.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 407 reviews)
5.6
(Based on 19 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.6%
4.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.5%
57.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
43.0%
38.1%
 
Information Technology and Services
28.5%
Insurance
10.7%
 
Computer Software
15.2%
Financial Services
10.7%
 
Internet
6.0%
Retail
7.1%
 
Telecommunications
4.3%
Internet
7.1%
 
Financial Services
4.1%
Individual & Family Services
7.1%
 
Other
41.8%
Other
57.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

G2 Crowd User in Consumer Goods

Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.

Most Helpful Critical Review
Most Helpful Critical Review
Anushree P.
User in Biotechnology

there is nothing to dislike about service desk

G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

 
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Kate from G2 Crowd

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