Compare JIRA Service Desk vs Moxie

See this comparison of JIRA Service Desk vs. Moxie based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 413 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 393 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 394 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 145 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.6
(Based on 144 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 326 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.4
(Based on 137 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 385 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
17.1%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.2%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
41.7%
36.8%
 
Information Technology and Services
28.5%
Insurance
11.5%
 
Computer Software
15.8%
Retail
7.7%
 
Internet
6.4%
Hospitality
7.7%
 
Telecommunications
4.3%
Internet
7.7%
 
Financial Services
4.1%
Individual & Family Services
7.7%
 
Other
40.9%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

G2 Crowd User in Consumer Goods

Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Customizing can be difficult, especially if you are an ITIL shop.

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
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Kate from G2 Crowd

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