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Compare JIRA Service Desk vs Moxie

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comparison of JIRA Service Desk vs. Moxie
based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 422 reviews. Moxie rates 3.7/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 401 reviews)
7.9
(Based on 18 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 402 reviews)
8.1
(Based on 18 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 150 reviews)
8.3
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 149 reviews)
7.9
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 332 reviews)
8.6
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.4
(Based on 139 reviews)
9.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 393 reviews)
5.9
(Based on 18 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.9%
5.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.8%
55.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
42.2%
40.0%
 
Information Technology and Services
29.0%
Insurance
11.1%
 
Computer Software
15.3%
Retail
7.4%
 
Internet
6.2%
Hospitality
7.4%
 
Telecommunications
4.4%
Internet
7.4%
 
Financial Services
4.0%
Individual & Family Services
7.4%
 
Other
41.1%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

G2 Crowd User in Consumer Goods

Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

do not currently have any dislikes from this tool

G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
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