Compare JIRA Service Desk vs Solvvy

See this comparison of JIRA Service Desk vs. Solvvy based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 405 reviews. Solvvy rates 4.8/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
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$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 385 reviews)
8.9
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 386 reviews)
9.6
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.7
(Based on 143 reviews)
9.1
(Based on 12 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 142 reviews)
9.4
(Based on 12 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 320 reviews)
9.7
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.4
(Based on 135 reviews)
9.7
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 379 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
16.9%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.8%
90.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
41.3%
0.0%
 
Information Technology and Services
28.6%
Internet
44.4%
 
Computer Software
15.7%
Computer Software
33.3%
 
Internet
6.5%
Food & Beverages
5.6%
 
Telecommunications
4.2%
Computer Networking
5.6%
 
Financial Services
4.0%
Retail
5.6%
 
Other
40.9%
Other
5.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

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Sarah H.
Industry Analyst / Tech Writer in Internet

Both the user-facing module and the admin tools are well designed, making our user's experience simple and seamless as well as making my role as admin enjoyable. I also love the ability to help train their machine learning to customize it to our...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Customer service and incidents templates needs to be more user friendly.

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Ros H.
Administrator in Computer Software

Implementing the v2 modal has required a fair amount of custom work to integrate with Service Cloud - which the Solvvy team have really helped out with, mind. v1 was simply a matter of adding a code snippet to an existing form, whereas with v2, we've needed...

 
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Kate from G2 Crowd

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