Compare JIRA Service Desk vs Solvvy
See this comparison of JIRA Service Desk vs. Solvvy based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 405 reviews. Solvvy rates 4.8/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.
 JIRA Service Desk |  Solvvy |
Pricing
GET STARTED $10 /month | ‐ |
FOR GROWING TEAMS $20 /agent/month | ‐ |
Free Trial | Free Trial |
| $ Get a Quote |
Ratings
| Meets RequirementsSee More | |
8.6 (Based on 385 reviews) | 8.9 (Based on 12 reviews) |
| Ease of UseSee More | |
8.1 (Based on 386 reviews) | 9.6 (Based on 12 reviews) |
| Ease of SetupSee More | |
7.7 (Based on 143 reviews) | 9.1 (Based on 12 reviews) |
| Ease of AdminSee More | |
7.7 (Based on 142 reviews) | 9.4 (Based on 12 reviews) |
| Quality of SupportSee More | |
8.2 (Based on 320 reviews) | 9.7 (Based on 12 reviews) |
| Ease of Doing Business WithSee More | |
8.4 (Based on 135 reviews) | 9.7 (Based on 12 reviews) |
| Product Direction (% positive)See More | |
8.1 (Based on 379 reviews) | 10.0 (Based on 12 reviews) |
Features
Reviewers' Company Size
| Small-Business (50 or fewer emp.) | |
16.9% | 9.1% |
| Mid-Market (51-1000 emp.) | |
41.8% | 90.9% |
| Enterprise (> 1000 emp.) | |
41.3% | 0.0% |
Reviewers' Industry
Information Technology and Services 28.6% | Internet 44.4% |
Computer Software 15.7% | Computer Software 33.3% |
Internet 6.5% | Food & Beverages 5.6% |
Telecommunications 4.2% | Computer Networking 5.6% |
Financial Services 4.0% | Retail 5.6% |
Other 40.9% | Other 5.6% |
Reviews
| Most Helpful Favorable Review | |
 Sushant D. User in Information Technology and Services Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can... |  Sarah H. Industry Analyst / Tech Writer in Internet Both the user-facing module and the admin tools are well designed, making our user's experience simple and seamless as well as making my role as admin enjoyable. I also love the ability to help train their machine learning to customize it to our... |
| Most Helpful Critical Review | |
G2 Crowd User in Information Technology and Services Customer service and incidents templates needs to be more user friendly. |  Ros H. Administrator in Computer Software Implementing the v2 modal has required a fair amount of custom work to integrate with Service Cloud - which the Solvvy team have really helped out with, mind. v1 was simply a matter of adding a code snippet to an existing form, whereas with v2, we've needed... |
Videos
| No videos provided. |
Downloads
| No downloads provided. | No downloads provided. |
Contact JIRA Service Desk | Contact Solvvy |
