Compare JIRA Service Desk vs Talkus

See this comparison of JIRA Service Desk vs. Talkus based on data from user reviews. JIRA Service Desk rates 4.1/5 stars with 408 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 388 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 389 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.6
(Based on 144 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 143 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 323 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.4
(Based on 136 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.1
(Based on 382 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
17.0%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.5%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
41.5%
8.3%
 
Information Technology and Services
28.5%
Internet
25.0%
 
Computer Software
15.6%
Logistics and Supply Chain
16.7%
 
Internet
6.5%
Higher Education
8.3%
 
Financial Services
4.2%
Marketing and Advertising
8.3%
 
Telecommunications
4.2%
E-Learning
8.3%
 
Other
41.1%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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TINCY G.
User in Information Technology and Services

The kind of view it offers, which is easily understandable and therefore resulting in faster issue resolution. The ease with which daily work can be logged and monitored. It also provides an option to track the issue which is indeed helpful as it helps me...

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Adam L.
Administrator in Marketing and Advertising

Talkus is super easy to get started with, but with the power to extend it. It is not easy to provide the amount of power Talkus does, without compromising ease of use, but they pull it off somehow.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Law Practice

No workflow, missing integration with outlook

 
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Kate from G2 Crowd

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