Compare Journyx vs OpenAir PSA

See this comparison of Journyx vs. OpenAir PSA based on data from user reviews. Journyx rates 4.1/5 stars with 51 reviews. OpenAir PSA rates 3.8/5 stars with 156 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 49 reviews)
7.9
(Based on 152 reviews)
Ease of UseSee More
Ease of UseSee More
8.4
(Based on 49 reviews)
7.3
(Based on 152 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 35 reviews)
6.9
(Based on 94 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 41 reviews)
7.3
(Based on 103 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 42 reviews)
7.5
(Based on 123 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 36 reviews)
7.7
(Based on 97 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.2
(Based on 48 reviews)
6.5
(Based on 150 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
31.4%
10.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.1%
58.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.5%
31.4%
 
Information Technology and Services
19.6%
Computer Software
31.0%
 
Computer Software
11.8%
Information Technology and Services
25.7%
 
Financial Services
5.9%
Marketing and Advertising
8.6%
 
Construction
5.9%
Management Consulting
6.4%
 
Mechanical or Industrial Engineering
5.9%
Accounting
3.2%
 
Other
51.0%
Other
25.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Jason H.
Administrator in Financial Services

The individuals I scheduled to work are Soldiers with the Army National Guard and had drill dates and annual training. There were often unexpected time off requests and overlapping 2 week periods where I was unable to schedule my team, and able to schedule...

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Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Most Helpful Critical Review
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Becki K.
Administrator in Information Technology and Services

The administrative, set-up side of Journyx is not as user-friendly as I would hope. Setting up users is simple enough. Setting up projects takes several steps and requires mapping of projects, tasks, and bill types to groups. It has quite a bit of a...

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Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
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