See this comparison of KANA Enterprise vs. KnowledgeOwl based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. KnowledgeOwl rates 4.5/5 stars with 64 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 11 reviews
Based on 64 reviews
Additional Knowledge Bases
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
|Ease of AdminSee More|
(Based on 49 reviews)
|Quality of SupportSee More|
(Based on 8 reviews)
(Based on 57 reviews)
|Ease of Doing Business WithSee More|
(Based on 5 reviews)
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Non-Profit Organization Management
Marketing and Advertising
|Most Helpful Favorable Review|
G2 Crowd User in Banking
I like that it stores all my messages from the customer in one place.
I love the flexibility of the application, the support, and most importantly how it helps me solve communication problems. I love how agile the application is and how they're constantly making awesome improvements. It's also extremely easy to use. I REALLY...
|Most Helpful Critical Review|
G2 Crowd User in Financial Services
The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.
One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.
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