Compare KANA Enterprise vs Moxie

See this comparison of KANA Enterprise vs. Moxie based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 11 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.8
(Based on 7 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 7 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 8 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
90.0%
36.8%
 
Information Technology and Services
18.8%
Insurance
11.5%
 
Financial Services
12.5%
Retail
7.7%
 
Outsourcing/Offshoring
12.5%
Hospitality
7.7%
 
Telecommunications
12.5%
Internet
7.7%
 
Insurance
12.5%
Individual & Family Services
7.7%
 
Other
31.3%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Banking

I like that it stores all my messages from the customer in one place.

G2 Crowd User in Individual & Family Services

The ability to send messages to coworkers

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
 No screenshots provided.
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