Compare KANA Enterprise vs Moxie
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 KANA Enterprise 3.8 Based on 11 reviews |  Moxie 3.6 Based on 19 reviews |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.2 (Based on 11 reviews) | 7.8 (Based on 17 reviews) |
| Ease of Use | 8.5 (Based on 11 reviews) | 8.1 (Based on 17 reviews) |
| Ease of Setup | 6.8 (Based on 7 reviews) | 8.2 (Based on 6 reviews) |
| Ease of Admin | 7.0 (Based on 7 reviews) | 7.8 (Based on 6 reviews) |
| Quality of Support | 7.8 (Based on 8 reviews) | 8.6 (Based on 14 reviews) |
| Ease of Doing Business With | 7.0 (Based on 5 reviews) | 8.8 (Based on 5 reviews) |
| Product Direction (% positive) | 7.1 (Based on 11 reviews) | 5.7 (Based on 17 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 0.0% | 5.3% |
Mid-Market (51-1000 emp.) | 10.0% | 57.9% |
Enterprise (> 1000 emp.) | 90.0% | 36.8% |
Reviewers' Industry
Information Technology and Services 18.8% | Insurance 11.5% | |
Outsourcing/Offshoring 12.5% | Internet 7.7% | |
Insurance 12.5% | Education Management 7.7% | |
Financial Services 12.5% | Financial Services 7.7% | |
Telecommunications 12.5% | Hospitality 7.7% | |
Other 31.3% | Other 57.7% |
Reviews
| Most Helpful Favorable Review | Joshua P. K. Administrator in Consumer Electronics Prior to KANA Enterprise, we used several different systems. This required our associates to log into any number of sites and programs during the course of the day. As we've continued to build out our iteration of KANA Enterprise, we've been steadily... | G2 Crowd User in Insurance Very easy to use. I like that you can set up your workspace to how it is the most visually appealing to you and the search feature when looking for the frequently used sayings |
| Most Helpful Critical Review | G2 Crowd User in Financial Services The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once. | G2 Crowd User in Hospitality As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective. |
