Compare Kana vs Moxie

See this comparison of KANA Enterprise vs. Moxie based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 11 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.8
(Based on 7 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 7 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 8 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
90.0%
36.8%
 
Information Technology and Services
18.8%
Insurance
11.5%
 
Financial Services
12.5%
Retail
7.7%
 
Outsourcing/Offshoring
12.5%
Hospitality
7.7%
 
Telecommunications
12.5%
Internet
7.7%
 
Insurance
12.5%
Individual & Family Services
7.7%
 
Other
31.3%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Ability to expose services as SOAP; which in turn are easily customizable and can be consumed easily in clients own custom application

Alex F.
Administrator in Internet

Moxie is an innovative cross platform solution that helps drive customer engagement and sales across multiple device platforms including mobile.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Insurance

Awful, clunky, outdated. Hard to customize. Expensive. Does not work well on non IE browsers

Sta C.
User

I have not had issues with Moxie yet. However, I can see this application being hard for people who are not great with technology.

 
 No screenshots provided.
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Kate from G2 Crowd

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