Compare KANA Enterprise vs Moxie
See this comparison of KANA Enterprise vs. Moxie based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.
 KANA Enterprise |  Moxie |
Pricing
Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.2 (Based on 11 reviews) | 7.8 (Based on 17 reviews) |
| Ease of Use | 8.5 (Based on 11 reviews) | 8.1 (Based on 17 reviews) |
| Ease of Setup | 6.8 (Based on 7 reviews) | 8.2 (Based on 6 reviews) |
| Ease of Admin | 7.0 (Based on 7 reviews) | 7.8 (Based on 6 reviews) |
| Quality of Support | 7.8 (Based on 8 reviews) | 8.6 (Based on 14 reviews) |
| Ease of Doing Business With | 7.0 (Based on 5 reviews) | 8.8 (Based on 5 reviews) |
| Product Direction (% positive) | 7.1 (Based on 11 reviews) | 5.7 (Based on 17 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 0.0% | 5.3% |
Mid-Market (51-1000 emp.) | 10.0% | 57.9% |
Enterprise (> 1000 emp.) | 90.0% | 36.8% |
Reviewers' Industry
Information Technology and Services 18.8% | Insurance 11.5% | |
Financial Services 12.5% | Retail 7.7% | |
Outsourcing/Offshoring 12.5% | Hospitality 7.7% | |
Telecommunications 12.5% | Internet 7.7% | |
Insurance 12.5% | Individual & Family Services 7.7% | |
Other 31.3% | Other 57.7% |
Reviews
| Most Helpful Favorable Review | G2 Crowd User in Banking I like that it stores all my messages from the customer in one place. | G2 Crowd User in Individual & Family Services The ability to send messages to coworkers |
| Most Helpful Critical Review | G2 Crowd User in Financial Services The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once. | G2 Crowd User in Law Practice It tends to crash a lot which requires a reset, resulting in business interruptions. |
