Compare KANA Enterprise vs Moxie

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comparison of KANA Enterprise vs. Moxie
based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 11 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.8
(Based on 7 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 7 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 8 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
90.0%
36.8%
 
Information Technology and Services
18.8%
Insurance
11.5%
 
Outsourcing/Offshoring
12.5%
Internet
7.7%
 
Insurance
12.5%
Education Management
7.7%
 
Financial Services
12.5%
Financial Services
7.7%
 
Telecommunications
12.5%
Hospitality
7.7%
 
Other
31.3%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Joshua P. K.
Administrator in Consumer Electronics

Prior to KANA Enterprise, we used several different systems. This required our associates to log into any number of sites and programs during the course of the day. As we've continued to build out our iteration of KANA Enterprise, we've been steadily...

G2 Crowd User in Insurance

Very easy to use. I like that you can set up your workspace to how it is the most visually appealing to you and the search feature when looking for the frequently used sayings

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

 
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