Compare Kana vs Solvvy

See this comparison of KANA Enterprise vs. Solvvy based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 11 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.8
(Based on 7 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 7 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 8 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
90.0%
0.0%
 
Information Technology and Services
18.8%
Internet
45.5%
 
Financial Services
12.5%
Computer Software
27.3%
 
Outsourcing/Offshoring
12.5%
Computer Networking
9.1%
 
Telecommunications
12.5%
Food & Beverages
4.5%
 
Insurance
12.5%
Health, Wellness and Fitness
4.5%
 
Other
31.3%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Outsourcing/Offshoring

It is user friendly for the agent as well as management.

Bryan C.
Administrator

Solvvy allows our customers to find answers to their questions without having to talk to someone on our Support team. It accelerates our ability to service our customers in a timely and efficient manner. We consider Solvvy as a core pillar of our Customer...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Insurance

Awful, clunky, outdated. Hard to customize. Expensive. Does not work well on non IE browsers

 
 No screenshots provided.
 No videos provided.
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Kate from G2 Crowd

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