Compare KANA Enterprise vs Talkus

See this comparison of KANA Enterprise vs. Talkus based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 11 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.8
(Based on 7 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 7 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 8 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
90.0%
8.3%
 
Information Technology and Services
18.8%
Internet
25.0%
 
Financial Services
12.5%
Logistics and Supply Chain
16.7%
 
Outsourcing/Offshoring
12.5%
Higher Education
8.3%
 
Telecommunications
12.5%
Marketing and Advertising
8.3%
 
Insurance
12.5%
E-Learning
8.3%
 
Other
31.3%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Ability to expose services as SOAP; which in turn are easily customizable and can be consumed easily in clients own custom application

Craig D.
Administrator in Logistics and Supply Chain

Such a clean and simple interface that users intuitively know how to use the chat facilities. Makes our support that much easier in the product.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

Guillaume P.
Administrator in Computer Software

Nothing much really. We also use Zendesk as a support Tool and the Talkus export is great. If we did not had Zendesk, Talkus featureset might be light (but the business offer should bring the missing data and shit)

 
 No screenshots provided.
Request More InformationRequest More InformationRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.