Compare Kana vs Whatfix

See this comparison of KANA Enterprise vs. Whatfix based on data from user reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 11 reviews)
9.0
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.8
(Based on 7 reviews)
8.4
(Based on 24 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 7 reviews)
8.5
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 8 reviews)
10.0
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
7.0
(Based on 5 reviews)
9.6
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
0.0%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
10.0%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
90.0%
16.7%
 
Information Technology and Services
18.8%
Computer Software
28.9%
 
Financial Services
12.5%
Information Technology and Services
15.8%
 
Outsourcing/Offshoring
12.5%
Consumer Goods
10.5%
 
Telecommunications
12.5%
Internet
7.9%
 
Insurance
12.5%
Cosmetics
5.3%
 
Other
31.3%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Information Technology and Services

Ability to expose services as SOAP; which in turn are easily customizable and can be consumed easily in clients own custom application

0?e=1531353600&v=beta&t=pzivae0lo2ohvgp 8 pgpl491draiou4sosale18szy
Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

0 0eeemrdbd80xfykypetxo 4ndadxfmfp9jtx05dbmqyocy9jsypxagfbwcmogjfksutxobhctafy3ehhkrsnlx3rxaf03etynrswslq9frvpiywhverfvlvfkkzfeels0zdqjrg9v7k
Eric W.
Administrator in Music

The flows are quite easy to build, but you still have to write hard code in their integrations panel to make the flows show up in your application as desired. While I did have a lot of help and support from their staff, it did add to the learning curve and...

 
 No screenshots provided.
Request More InformationRequest More InformationAsk Whatfix a QuestionContact Whatfix
Kate avatar
Kate from G2 Crowd

Need help?

I can help.