See this comparison of Kayako vs. Moxie based on data from user reviews. Kayako rates 4.1/5 stars with 145 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.
$0 up to 3 agents
|Meets RequirementsSee More|
(Based on 141 reviews)
|Ease of UseSee More|
(Based on 139 reviews)
|Ease of SetupSee More|
(Based on 101 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 131 reviews)
(Based on 14 reviews)
|Ease of Doing Business WithSee More|
(Based on 5 reviews)
|Product Direction (% positive)See More|
(Based on 138 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Individual & Family Services
|Most Helpful Favorable Review|
The SLA system has allowed us to create quite a complicated set of rules to ensure that we meet all our SLA requirements. The ticket workflows with the automated follow up actions has saved our helpdesk staff countless hours. Our field engineers really love...
G2 Crowd User in Consumer Goods
Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.
|Most Helpful Critical Review|
G2 Crowd User in Marketing and Advertising
Resource management is not sufficient, support is quite poor.
Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...
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