$0 up to 3 agents
|Meets RequirementsSee More|
(Based on 145 reviews)
|Ease of UseSee More|
(Based on 143 reviews)
|Ease of SetupSee More|
(Based on 104 reviews)
|Ease of AdminSee More|
|Quality of SupportSee More|
(Based on 135 reviews)
(Based on 15 reviews)
|Ease of Doing Business WithSee More|
(Based on 6 reviews)
|Product Direction (% positive)See More|
(Based on 142 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Marketing and Advertising
Individual & Family Services
|Most Helpful Favorable Review|
The SLA system has allowed us to create quite a complicated set of rules to ensure that we meet all our SLA requirements. The ticket workflows with the automated follow up actions has saved our helpdesk staff countless hours. Our field engineers really love...
G2 Crowd User
We use Moxie for our call center. They can find anything that we put out there for them to use as a resource to provide exceptional customer service. Moxie has been our partner for as long as I can remember.
|Most Helpful Critical Review|
G2 Crowd User in Marketing and Advertising
Resource management is not sufficient, support is quite poor.
G2 Crowd User in Hospitality
As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.
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