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Compare Kayako vs Talkus

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comparison of Kayako vs. Talkus
based on data from user reviews. Kayako rates 4.1/5 stars with 150 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 up to 3 agents
 
Inbox
$9 /agent/month
 
Team
$15 /agent/month
 
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 145 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 143 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 104 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 109 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 135 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 109 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.4
(Based on 142 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
54.1%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.4%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.5%
8.3%
 
Information Technology and Services
24.7%
Internet
25.0%
 
Computer Software
16.7%
Logistics and Supply Chain
16.7%
 
Telecommunications
7.5%
Higher Education
8.3%
 
Internet
5.4%
Marketing and Advertising
8.3%
 
Marketing and Advertising
3.8%
E-Learning
8.3%
 
Other
41.9%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jorge M.
Administrator in Information Technology and Services

Easy and intuitive to navigate! Much improved reporting! Ability to easily customize screens and fields for a multitude of uses!

Carl N.
Administrator

We have tried every Slack live chat tool that we've been able to come across, and Talkus is by far the best. We came across them when we were looking to add the ability for people to text us for support. We then realized they not only provided Live Chat...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

G2 Crowd User in Higher Education

Just wish we'd known about it sooner - this would have made our lives much easier over the years.

 
 

Introducing Kayako Messenger: live chat, reinvented for the 21st century. Available on all Kayako plans.

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