Compare Kayako vs Talkus

See this comparison of Kayako vs. Talkus based on data from user reviews. Kayako rates 4.1/5 stars with 145 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 up to 3 agents
 
Inbox
$9 /agent/month
 
Team
$15 /agent/month
 
Growth
$39 /agent/month
 
Scale
$59 /agent/month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 141 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.5
(Based on 139 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.1
(Based on 101 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 106 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 131 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 106 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.4
(Based on 138 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
53.9%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.3%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.8%
8.3%
 
Information Technology and Services
26.0%
Internet
25.0%
 
Computer Software
16.4%
Logistics and Supply Chain
16.7%
 
Telecommunications
7.9%
Higher Education
8.3%
 
Internet
4.5%
Marketing and Advertising
8.3%
 
Marketing and Advertising
4.0%
E-Learning
8.3%
 
Other
41.2%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jorge M.
Administrator in Information Technology and Services

Easy and intuitive to navigate! Much improved reporting! Ability to easily customize screens and fields for a multitude of uses!

Ori P.
Administrator in Internet

Easily integrates with our Slack workflow Integrates with our website like a charm Simple JS API Great support features (screenshots, integration with user data, degrade to email on timeout)

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

Resource management is not sufficient, support is quite poor.

Guillaume P.
Administrator in Computer Software

Nothing much really. We also use Zendesk as a support Tool and the Talkus export is great. If we did not had Zendesk, Talkus featureset might be light (but the business offer should bring the missing data and shit)

 
 

Introducing Kayako Messenger: live chat, reinvented for the 21st century. Available on all Kayako plans.

No videos provided.
Ask Kayako a QuestionContact KayakoRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.