Compare Kindful vs Neon CRM

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comparison of Kindful vs. Neon CRM
based on data from user reviews. Kindful rates 4.0/5 stars with 98 reviews. Neon CRM rates 4.2/5 stars with 43 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Kindful
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Neon CRM
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Kindful
Kindful
4.0
Based on 98 reviews
Optimized for quick response
Neon CRM
Neon CRM
4.2
Based on 43 reviews
 
Starter
$100 per month (billed annually)
1,000 people
$50 per month
 
Launch
$200 per month (billed annually)
1,000 people
$110 per month
 
Growing
$300 per month (billed annually)
25,000 people
$410 per month
 
Pro
Call for pricing
15,000 people
$310 per month
 
5,000 people
$210 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 92 reviews)
8.8
(Based on 41 reviews)
Ease of UseSee More
Ease of UseSee More
8.1
(Based on 91 reviews)
8.4
(Based on 41 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.9
(Based on 72 reviews)
8.3
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 72 reviews)
8.8
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 90 reviews)
9.0
(Based on 39 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 71 reviews)
9.4
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 89 reviews)
9.2
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
88.8%
79.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
9.2%
14.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
2.0%
7.0%
 
Non-Profit Organization Management
53.3%
Non-Profit Organization Management
36.2%
 
Religious Institutions
4.8%
Higher Education
10.6%
 
Civic & Social Organization
4.8%
Fund-Raising
4.3%
 
Philanthropy
2.9%
Philanthropy
4.3%
 
Education Management
2.9%
Civic & Social Organization
4.3%
 
Other
31.4%
Other
40.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

G2 Crowd User in Non-Profit Organization Management

Easy to use, good for donor prospecting and management, shows relationships between donors.

Most Helpful Critical Review
Most Helpful Critical Review
Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

 
 

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