Compare Kissmetrics vs Pendo

See this comparison of Kissmetrics vs. Pendo based on data from user reviews. Kissmetrics rates 4.1/5 stars with 143 reviews. Pendo rates 4.7/5 stars with 61 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Growth
From $500 Per Month
 
Power
From $850 Per Month
 
Enterprise
Contact Vendor 1-888-767-5477
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.1
(Based on 138 reviews)
8.7
(Based on 59 reviews)
Ease of UseSee More
Ease of UseSee More
7.7
(Based on 138 reviews)
8.5
(Based on 59 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.0
(Based on 60 reviews)
8.6
(Based on 35 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 65 reviews)
8.8
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.6
(Based on 120 reviews)
9.3
(Based on 52 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.5
(Based on 66 reviews)
9.7
(Based on 37 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.3
(Based on 138 reviews)
9.6
(Based on 59 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
55.4%
20.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
71.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.4%
8.3%
 
Computer Software
24.4%
Computer Software
61.8%
 
Internet
22.2%
Information Technology and Services
12.7%
 
Marketing and Advertising
11.4%
Internet
9.8%
 
Information Technology and Services
5.7%
Marketing and Advertising
4.9%
 
Retail
2.8%
Education Management
2.0%
 
Other
33.5%
Other
8.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

G2 Crowd User in Internet

Pendo is easy to use and intuitive. A product team can track feature usage and analyze the data to see overall patterns, as well as identify any specific customers that are at risk/that are superusers. You can also send custom messages or instructions to...

Most Helpful Critical Review
Most Helpful Critical Review
Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

G2 Crowd User in Computer Software

Reporting is pretty simplistic and limited, am limited in answering more interesting questions and pushing richer analytics out to team members.

 
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Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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Kate from G2 Crowd

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