Compare KnowledgeOwl vs LiveHelpNow

See this comparison of KnowledgeOwl vs. LiveHelpNow based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. LiveHelpNow rates 4.2/5 stars with 105 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Additional Knowledge Bases
$30 month
Live chat and SMS
$18.90 per month
 
Additional Users
$20 month
Knowledge base management
$18.90 per month
 
KnowledgeOwl Subscription
$49 month
Support Ticket Sofware
$18.90 per month
 
Call management
$9 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 62 reviews)
8.8
(Based on 97 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 62 reviews)
8.8
(Based on 97 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 45 reviews)
8.6
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 48 reviews)
8.5
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 56 reviews)
8.7
(Based on 87 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 45 reviews)
9.0
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 62 reviews)
8.0
(Based on 96 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.2%
49.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.0%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.8%
18.1%
 
Computer Software
25.0%
Information Technology and Services
8.4%
 
Education Management
9.4%
Retail
6.1%
 
Internet
9.4%
Insurance
4.6%
 
Non-Profit Organization Management
7.8%
Consumer Goods
4.6%
 
Marketing and Advertising
6.3%
Construction
3.8%
 
Other
42.2%
Other
72.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Blake W.
Administrator in Computer Software

The team at knowledge owl was very helpful when I was looking for an easy to use content management system. I needed something that not only I could log into and use; my team uses Knowledge Owl as well. The support staff at knowledge owl helped me customize...

G2 Crowd User in Consumer Goods

LiveHelpNow is a great tool that allows you quick, easy access to assistance and learning how to do new tasks

Most Helpful Critical Review
Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

G2 Crowd User in Information Technology and Services

It's difficult to navigate and change chat configurations. Also, it's very hard to update user information. The options for the chat configurations are big and clunky. Prefer more subtle chat options. Also, it's nearly impossible to configure different...

 
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LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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