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Compare KnowledgeOwl vs LiveHelpNow

See this

comparison of KnowledgeOwl vs. LiveHelpNow
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Additional Knowledge Bases
$30 month
Live chat and SMS
$18.90 per month
 
Additional Users
$20 month
Knowledge base management
$18.90 per month
 
KnowledgeOwl Subscription
$49 month
Support Ticket Sofware
$18.90 per month
 
Call management
$9 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 67 reviews)
8.8
(Based on 102 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 67 reviews)
8.8
(Based on 102 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 50 reviews)
8.6
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 53 reviews)
8.6
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 61 reviews)
8.7
(Based on 91 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 50 reviews)
9.0
(Based on 80 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 67 reviews)
7.9
(Based on 101 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
48.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
32.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
19.1%
 
Computer Software
22.5%
Information Technology and Services
7.9%
 
Internet
8.5%
Retail
5.8%
 
Information Technology and Services
8.5%
Insurance
4.3%
 
Education Management
8.5%
Consumer Goods
4.3%
 
Non-Profit Organization Management
7.0%
Business Supplies and Equipment
4.3%
 
Other
45.1%
Other
73.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eliza L.
Administrator in Computer Software

KnowledgeOwl offers very responsive and helpful customer support. If I ask about a feature that's currently unavailable, they'll put in a request with their Development team to implement it within a few weeks. Their product is easy to use and if I have any...

G2 Crowd User in Computer Software

LiveHelpNow provides a solid platform for handling live chat on our website, which allows for multiple unique chat windows, missed chat management and auto-log off users. Excellent support.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

G2 Crowd User

The software/operator panel can be slow (like an old computer).

 
 No videos provided.

LiveHelpNow help desk software. Company and vision

 No downloads provided.
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Kate from G2 Crowd

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