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Compare KnowledgeOwl vs MindTouch

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comparison of KnowledgeOwl vs. MindTouch
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

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KnowledgeOwl
MindTouch
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KnowledgeOwl
KnowledgeOwl
4.5
Based on 68 reviews
MindTouch
MindTouch
4.1
Based on 50 reviews
Optimized for quick response
 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 67 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 67 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 50 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 53 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 61 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 50 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 67 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
22.4%
 
Computer Software
22.5%
Computer Software
36.4%
 
Internet
8.5%
Information Technology and Services
16.7%
 
Information Technology and Services
8.5%
Financial Services
7.6%
 
Education Management
8.5%
Telecommunications
6.1%
 
Non-Profit Organization Management
7.0%
Internet
4.5%
 
Other
45.1%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Computer Software

I love that Knowledge Owl has such an amazing WYSIWYG experience (or HTML dump), you can drill down into multiple knowledge bases with sub articles, and the search is fantastic! The Support is so amazing as well, the team really knows their stuff and is so...

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
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Kate from G2 Crowd

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