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Compare KnowledgeOwl vs MindTouch

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comparison of KnowledgeOwl vs. MindTouch
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 67 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 66 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 66 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 49 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 52 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 60 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 49 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 66 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
31.3%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.8%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.9%
22.4%
 
Computer Software
22.9%
Computer Software
36.4%
 
Information Technology and Services
8.6%
Information Technology and Services
16.7%
 
Education Management
8.6%
Financial Services
7.6%
 
Internet
8.6%
Telecommunications
6.1%
 
Non-Profit Organization Management
7.1%
Insurance
4.5%
 
Other
44.3%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Non-Profit Organization Management

It allows me to do everything I need to do and get all the information to the team members who need it.

Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
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Kate from G2 Crowd

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