Compare KnowledgeOwl vs MyGuide
See this
comparison of KnowledgeOwl vs. MyGuide
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial Unavailable
Free Trial Unavailable
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable
MyGuide
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
10.0
Ease of Use
Ease of Use
9.0
9.7
Ease of Setup
Ease of Setup
8.9
Not enough data available
Ease of Admin
Ease of Admin
8.9
Not enough data available
Quality of Support
Quality of Support
9.6
10.0
Ease of Doing Business With
Ease of Doing Business With
9.6
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.3
7.7
Meets Requirements
KnowledgeOwl
9.0
MyGuide
10.0
Ease of Use
KnowledgeOwl
9.0
MyGuide
9.7
Ease of Setup
KnowledgeOwl
8.9
MyGuide
Not enough data available
Ease of Admin
KnowledgeOwl
8.9
MyGuide
Not enough data available
Quality of Support
KnowledgeOwl
9.6
MyGuide
10.0
Ease of Doing Business With
KnowledgeOwl
9.6
MyGuide
Not enough data available
Product Direction (% positive)
KnowledgeOwl
9.3
MyGuide
7.7

Features

Knowledge Share
Knowledge Base
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Searchable Articles
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Community Forums
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Interactive FAQs & Forums
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Interaction
Web Portals
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Forum to Reponse
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Tickets and Tagging
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available
Live Chat
KnowledgeOwl
Not enough data available
MyGuide
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
0%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%
MyGuide
Small-Business
80.0%
Mid-Market
20.0%
Enterprise
0%

Reviewers' Industry

 
Computer Software
22.5%
Information Technology and Services
60.0%
 
Internet
8.5%
Internet
20.0%
 
Information Technology and Services
8.5%
Computer Software
20.0%
 
Education Management
8.5%
 
Non-Profit Organization Management
7.0%
 
Other
45.1%
Other
0.0%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%
MyGuide
Information Technology and Services
60.0%
Internet
20.0%
Computer Software
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
John A.
Administrator in Computer Software

We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type...

Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

 
KnowledgeOwl
Most Helpful Favorable Review
John A.
Administrator in Computer Software

We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type...

Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

MyGuide
Most Helpful Favorable Review
Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Most Helpful Critical Review
Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

Screenshots

 
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