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Compare KnowledgeOwl vs ProProfs Knowledge Base Software

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comparison of KnowledgeOwl vs. ProProfs Knowledge Base Software
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 67 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 67 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
9.0
(Based on 50 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.0
(Based on 53 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 61 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.7
(Based on 50 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 67 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
9.1%
 
Computer Software
22.5%
Computer Software
50.0%
 
Internet
8.5%
Information Technology and Services
18.8%
 
Information Technology and Services
8.5%
Telecommunications
6.3%
 
Education Management
8.5%
Internet
6.3%
 
Non-Profit Organization Management
7.0%
Graphic Design
6.3%
 
Other
45.1%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Darren M.
Administrator in Information Technology and Services

Efficient Content Management, ability to customise the UI and to use the API to integrate with our service desk. I also find that the product team are continuing to develop the product and their response to customer's needs is extremely agile.

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
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