Compare KnowledgeOwl vs ProProfs Knowledge Base Software

See this comparison of KnowledgeOwl vs. ProProfs Knowledge Base Software based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 6 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 62 reviews)
9.1
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 62 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
8.9
(Based on 45 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.9
(Based on 48 reviews)
Not enough data available
Quality of Support
Quality of Support
9.7
(Based on 56 reviews)
Not enough data available
Ease of Doing Business With
Ease of Doing Business With
9.6
(Based on 45 reviews)
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.3
(Based on 62 reviews)
Not enough data available
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.2%
33.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.0%
66.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.8%
0.0%
 
Computer Software
25.0%
Computer Software
28.6%
 
Education Management
9.4%
Information Technology and Services
14.3%
 
Internet
9.4%
Graphic Design
14.3%
 
Non-Profit Organization Management
7.8%
Arts and Crafts
14.3%
 
Marketing and Advertising
6.3%
Telecommunications
14.3%
 
Other
42.2%
Other
14.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Eliza L.
Administrator in Computer Software

KnowledgeOwl offers very responsive and helpful customer support. If I ask about a feature that's currently unavailable, they'll put in a request with their Development team to implement it within a few weeks. Their product is easy to use and if I have any...

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Jacqueline R.
User

I think it is an amazing tool for coordination between multiple teams. Me and my team were able to easily communicate and work on our projects at the same time without no problems. With its cloud based repository, distance is just numbers!

Most Helpful Critical Review
Most Helpful Critical Review
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Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

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Leonardo H.
Administrator in Telecommunications

The mobile version for the end user is slowly improving but it still isn't as good as the desktop look and feel.

 
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