Compare KnowledgeOwl vs Salesforce Knowledge

See this comparison of KnowledgeOwl vs. Salesforce Knowledge based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 65 reviews. Salesforce Knowledge rates 3.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 64 reviews)
8.7
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 64 reviews)
7.9
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 47 reviews)
7.9
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 50 reviews)
8.1
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 58 reviews)
8.3
(Based on 7 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 47 reviews)
8.3
(Based on 7 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 64 reviews)
7.4
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.8%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.2%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.1%
50.0%
 
Computer Software
23.9%
Internet
22.2%
 
Education Management
9.0%
Computer Software
16.7%
 
Internet
9.0%
Computer & Network Security
11.1%
 
Non-Profit Organization Management
7.5%
Hospital & Health Care
11.1%
 
Marketing and Advertising
6.0%
Insurance
11.1%
 
Other
44.8%
Other
27.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Real Estate

I like the idea that we are able to section off different parts of the Knowledge base based on the readers level of access

G2 Crowd User in Computer Software

What I love about Salesforce, period, is the fact that it is such a customisable CRM. There are a multitude of facets that can be built, applied and integrated with business. what makes the knowledge area of salesforce good is the fact it can answer most...

Most Helpful Critical Review
Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

G2 Crowd User in Insurance

Price. Ties you to Salesforce. Very hard to move off and integration with other apps is clumsy, despite the APIs. Very expensive license and implementation

 
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