See this comparison of KnowledgeOwl vs. SnapEngage based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.
Based on 63 reviews
Based on 123 reviews
Additional Knowledge Bases
Plus Plan (Most Popular!)
|Meets RequirementsSee More|
|Ease of UseSee More|
(Based on 121 reviews)
|Ease of SetupSee More|
(Based on 79 reviews)
|Ease of AdminSee More|
(Based on 48 reviews)
|Quality of SupportSee More|
(Based on 56 reviews)
(Based on 110 reviews)
|Ease of Doing Business WithSee More|
|Product Direction (% positive)See More|
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Non-Profit Organization Management
Marketing and Advertising
|Most Helpful Favorable Review|
G2 Crowd User in Hospital & Health Care
It's a convenient way to generate various FAQs and protocols.
We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...
|Most Helpful Critical Review|
I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...
G2 Crowd User
Visually it's not the cleanest interface. Setting up the creative is more difficult.
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