Compare KnowledgeOwl vs Solvvy

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comparison of KnowledgeOwl vs. Solvvy
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 67 reviews. Solvvy rates 4.8/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

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KnowledgeOwl
Solvvy
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Add Product
KnowledgeOwl
KnowledgeOwl
4.5
Based on 67 reviews
Solvvy
Solvvy
4.8
Based on 19 reviews
Optimized for quick response
 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 66 reviews)
8.9
(Based on 19 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 66 reviews)
9.4
(Based on 19 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 49 reviews)
9.1
(Based on 18 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 52 reviews)
9.3
(Based on 19 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 60 reviews)
9.5
(Based on 19 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 49 reviews)
9.7
(Based on 19 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 66 reviews)
10.0
(Based on 19 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
31.3%
16.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.8%
83.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.9%
0.0%
 
Computer Software
22.9%
Internet
33.3%
 
Information Technology and Services
8.6%
Computer Software
23.3%
 
Education Management
8.6%
Retail
16.7%
 
Internet
8.6%
Consumer Electronics
6.7%
 
Non-Profit Organization Management
7.1%
Computer Networking
6.7%
 
Other
44.3%
Other
13.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Leslie S.
Administrator in Information Technology and Services

KnowledgeOwl has been easy to use and upate. The image handling lets you create new help articles quickly and to swap out out-of-date screenshots.

Jessica H.
Executive Sponsor in Internet

The UI for end-users is simple, direct, and walks them through the experience seamlessly. Dashboards are insightful and provide you with all the stats you need over any given time period. The MVP feature has been the training model though. Even with a...

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

Steph T.
Administrator in Internet

I really enjoy their dashboard, which lets me download a report of all questions submitted to Solvvy in a time period and use a training tool to vote for which snippets are the correct or helpful answers to questions. I know that they are working a feature...

 
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