Compare KnowledgeOwl vs Solvvy

See this comparison of KnowledgeOwl vs. Solvvy based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 62 reviews. Solvvy rates 4.9/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 62 reviews)
9.3
(Based on 10 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 62 reviews)
9.9
(Based on 10 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 45 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 48 reviews)
9.6
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 56 reviews)
10.0
(Based on 10 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 45 reviews)
10.0
(Based on 10 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 62 reviews)
10.0
(Based on 10 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.6%
11.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.2%
88.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
24.2%
0.0%
 
Computer Software
25.4%
Computer Software
42.9%
 
Education Management
9.5%
Internet
28.6%
 
Internet
9.5%
Food & Beverages
7.1%
 
Non-Profit Organization Management
7.9%
Computer Networking
7.1%
 
Marketing and Advertising
6.3%
Retail
7.1%
 
Other
41.3%
Other
7.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Financial Services

The system is very easy to work on. We enter in guidelines, announcement, and forms daily and KO is a breath of fresh air to do the job!

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Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Bryan C.
Administrator

While the product is very efficient for our needs, we understand that the company is still young and has room for improvement. One of the items we've discussed with Solvvy that we would like to see is the capability for Solvvy to generate automated messages...

 
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Kate avatar
Kate from G2 Crowd

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