Compare KnowledgeOwl vs Solvvy
See this
comparison of KnowledgeOwl vs. Solvvy
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial Unavailable
Free Trial
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable
Solvvy
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.8
Ease of Use
Ease of Use
9.0
9.3
Ease of Setup
Ease of Setup
8.9
8.9
Ease of Admin
Ease of Admin
8.9
9.2
Quality of Support
Quality of Support
9.6
9.4
Ease of Doing Business With
Ease of Doing Business With
9.6
9.7
Product Direction (% positive)
Product Direction (% positive)
9.3
10.0
Meets Requirements
KnowledgeOwl
9.0
Solvvy
8.8
Ease of Use
KnowledgeOwl
9.0
Solvvy
9.3
Ease of Setup
KnowledgeOwl
8.9
Solvvy
8.9
Ease of Admin
KnowledgeOwl
8.9
Solvvy
9.2
Quality of Support
KnowledgeOwl
9.6
Solvvy
9.4
Ease of Doing Business With
KnowledgeOwl
9.6
Solvvy
9.7
Product Direction (% positive)
KnowledgeOwl
9.3
Solvvy
10.0

Features

Knowledge Share
Knowledge Base
KnowledgeOwl
Not enough data available
Solvvy
Not enough data available
Searchable Articles
KnowledgeOwl
Not enough data available
Solvvy
9.7
Community Forums
KnowledgeOwl
Not enough data available
Solvvy
Not enough data available
Interactive FAQs & Forums
KnowledgeOwl
Not enough data available
Solvvy
8.6
Interaction
Web Portals
KnowledgeOwl
Not enough data available
Solvvy
9.4
Forum to Reponse
KnowledgeOwl
Not enough data available
Solvvy
Not enough data available
Tickets and Tagging
KnowledgeOwl
Not enough data available
Solvvy
9.0
Live Chat
KnowledgeOwl
Not enough data available
Solvvy
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
0%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%

Reviewers' Industry

 
Computer Software
22.5%
Internet
31.3%
 
Internet
8.5%
Computer Software
28.1%
 
Information Technology and Services
8.5%
Retail
15.6%
 
Education Management
8.5%
Consumer Electronics
6.3%
 
Non-Profit Organization Management
7.0%
Computer Networking
6.3%
 
Other
45.1%
Other
12.5%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Health, Wellness and Fitness

The team -- they helped a lot with customizing their interface for our needs, and are super helpful with custom coding work and so on. Also, the look is "fresh" and the interface is easy. They've also been very responsive when we've run into issues. The...

Yael M.
Administrator in Internet

The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

 
KnowledgeOwl
Most Helpful Favorable Review
G2 Crowd User in Health, Wellness and Fitness

The team -- they helped a lot with customizing their interface for our needs, and are super helpful with custom coding work and so on. Also, the look is "fresh" and the interface is easy. They've also been very responsive when we've run into issues. The...

Most Helpful Critical Review
Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

Solvvy
Most Helpful Favorable Review
Yael M.
Administrator in Internet

The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...

Screenshots

 
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Videos

 No videos provided
KnowledgeOwl
No videos provided
Solvvy
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