Compare KnowledgeOwl vs Talkus
See this
comparison of KnowledgeOwl vs. Talkus
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial Unavailable
Free Trial
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable
Talkus
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.9
Ease of Use
Ease of Use
9.0
9.2
Ease of Setup
Ease of Setup
8.9
9.5
Ease of Admin
Ease of Admin
8.9
8.8
Quality of Support
Quality of Support
9.6
9.3
Ease of Doing Business With
Ease of Doing Business With
9.6
9.8
Product Direction (% positive)
Product Direction (% positive)
9.3
10.0
Meets Requirements
KnowledgeOwl
9.0
Talkus
8.9
Ease of Use
KnowledgeOwl
9.0
Talkus
9.2
Ease of Setup
KnowledgeOwl
8.9
Talkus
9.5
Ease of Admin
KnowledgeOwl
8.9
Talkus
8.8
Quality of Support
KnowledgeOwl
9.6
Talkus
9.3
Ease of Doing Business With
KnowledgeOwl
9.6
Talkus
9.8
Product Direction (% positive)
KnowledgeOwl
9.3
Talkus
10.0

Features

Knowledge Share
Knowledge Base
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Searchable Articles
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Community Forums
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Interactive FAQs & Forums
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Interaction
Web Portals
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Forum to Reponse
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Tickets and Tagging
KnowledgeOwl
Not enough data available
Talkus
Not enough data available
Live Chat
KnowledgeOwl
Not enough data available
Talkus
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
8.3%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%
Talkus
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%

Reviewers' Industry

 
Computer Software
22.5%
Internet
25.0%
 
Internet
8.5%
Logistics and Supply Chain
16.7%
 
Information Technology and Services
8.5%
Marketing and Advertising
8.3%
 
Education Management
8.5%
Leisure, Travel & Tourism
8.3%
 
Non-Profit Organization Management
7.0%
Information Technology and Services
8.3%
 
Other
45.1%
Other
33.3%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%
Talkus
Internet
25.0%
Logistics and Supply Chain
16.7%
Marketing and Advertising
8.3%
Leisure, Travel & Tourism
8.3%
Information Technology and Services
8.3%
Other
33.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
John A.
Administrator in Computer Software

We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type...

G2 Crowd User in E-Learning

Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

G2 Crowd User in Higher Education

Just wish we'd known about it sooner - this would have made our lives much easier over the years.

 
KnowledgeOwl
Most Helpful Favorable Review
John A.
Administrator in Computer Software

We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type...

Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Talkus
Most Helpful Favorable Review
G2 Crowd User in E-Learning

Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform...

Most Helpful Critical Review
G2 Crowd User in Higher Education

Just wish we'd known about it sooner - this would have made our lives much easier over the years.

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