See this comparison of KnowledgeOwl vs. TeamSupport based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. TeamSupport rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.
$50 / agent / month billed annually
Additional Knowledge Bases
$65 / agent / month billed annually
Custom Contact Us for Pricing
|Meets RequirementsSee More|
(Based on 461 reviews)
|Ease of UseSee More|
(Based on 462 reviews)
|Ease of SetupSee More|
(Based on 217 reviews)
|Ease of AdminSee More|
(Based on 48 reviews)
(Based on 218 reviews)
|Quality of SupportSee More|
(Based on 56 reviews)
(Based on 418 reviews)
|Ease of Doing Business WithSee More|
(Based on 223 reviews)
|Product Direction (% positive)See More|
(Based on 463 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Non-Profit Organization Management
Marketing and Advertising
|Most Helpful Favorable Review|
The team at knowledge owl was very helpful when I was looking for an easy to use content management system. I needed something that not only I could log into and use; my team uses Knowledge Owl as well. The support staff at knowledge owl helped me customize...
TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...
|Most Helpful Critical Review|
One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.
The search bar sometimes does not pull up what I am looking for even though it is typed out correctly. I would like for some of the other Scroll tabs to be switched to SerachBars with so if I am trying to assign a ticket I can type out their name instead...
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