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Compare KnowledgeOwl vs Teamwork Desk

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comparison of KnowledgeOwl vs. Teamwork Desk
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
Starter
$7 per agent, per month (billed annually)
 
Additional Users
$20 month
Plus
$13 per agent, per month (billed annually)
 
Additional Knowledge Bases
$30 month
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 67 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 67 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 50 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 53 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 61 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 50 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 67 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
3.1%
 
Computer Software
22.5%
Marketing and Advertising
25.0%
 
Internet
8.5%
Information Technology and Services
20.5%
 
Information Technology and Services
8.5%
Logistics and Supply Chain
6.8%
 
Education Management
8.5%
Internet
6.8%
 
Non-Profit Organization Management
7.0%
Computer Software
6.8%
 
Other
45.1%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Medical Devices

The development team has always been very responsive to questions and concerns. When an issue has been brought to their attention, they have consistently striven to respond and correct the issue promptly. It also helps a lot that the solution has been...

G2 Crowd User in Marketing and Advertising

We utilize this to manage orders coming in, as well as to track social media and editing requests from clients. Like that we can set project tasks directly from emails

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
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Kate from G2 Crowd

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