Compare KnowledgeOwl vs Teamwork Desk

See this comparison of KnowledgeOwl vs. Teamwork Desk based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. Teamwork Desk rates 4.4/5 stars with 31 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
Starter
$7 per agent, per month (billed annually)
 
Additional Users
$20 month
Plus
$13 per agent, per month (billed annually)
 
Additional Knowledge Bases
$30 month
Pro
$25 per agent, per month (billed annually)
 
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 62 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 62 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 45 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 48 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 56 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 45 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 62 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.2%
77.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.0%
19.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.8%
3.2%
 
Computer Software
25.0%
Marketing and Advertising
25.6%
 
Education Management
9.4%
Information Technology and Services
20.9%
 
Internet
9.4%
Computer Software
7.0%
 
Non-Profit Organization Management
7.8%
Internet
7.0%
 
Marketing and Advertising
6.3%
Publishing
4.7%
 
Other
42.2%
Other
34.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Nick F.
Administrator in Medical Devices

The automation of the signup/password reset process.

G2 Crowd User in Marketing and Advertising

We utilize this to manage orders coming in, as well as to track social media and editing requests from clients. Like that we can set project tasks directly from emails

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
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Kate from G2 Crowd

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