Compare KnowledgeOwl vs Track-It!

See this comparison of KnowledgeOwl vs. Track-It! based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 64 reviews. Track-It! rates 3.6/5 stars with 69 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 63 reviews)
7.9
(Based on 65 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 63 reviews)
8.0
(Based on 65 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 46 reviews)
7.6
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 49 reviews)
8.0
(Based on 42 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 57 reviews)
7.9
(Based on 51 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 46 reviews)
8.1
(Based on 40 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 63 reviews)
5.7
(Based on 64 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
31.3%
13.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.3%
55.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.4%
30.9%
 
Computer Software
24.2%
Information Technology and Services
13.5%
 
Education Management
9.1%
Hospital & Health Care
10.1%
 
Internet
9.1%
Utilities
5.6%
 
Non-Profit Organization Management
7.6%
Higher Education
5.6%
 
Marketing and Advertising
6.1%
Law Practice
5.6%
 
Other
43.9%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Graphic Design

The team at KnowledgeOwl is one of the best I've worked with! They are quick to respond, always helpful and going above and beyond to offer support.

G2 Crowd User in Law Practice

Has everything I need - Help Desk module for calls, Library for loaner equipment, Solutions DB. Tech Support is very helpful, too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

G2 Crowd User in Information Technology and Services

Old, slow software. Not kept up to date. No Mac client.

 
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Kate from G2 Crowd

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