Compare KnowledgeOwl vs UseResponse

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comparison of KnowledgeOwl vs. UseResponse
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
Enterprise Package
$3000+ per solution
 
Additional Knowledge Bases
$30 month
Self-Hosted
$899 one-time fee
 
Additional Users
$20 month
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 67 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 67 reviews)
9.4
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 50 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 53 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 61 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 50 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 67 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
13.3%
 
Computer Software
22.5%
Information Technology and Services
25.0%
 
Internet
8.5%
Semiconductors
10.0%
 
Information Technology and Services
8.5%
Internet
10.0%
 
Education Management
8.5%
Higher Education
10.0%
 
Non-Profit Organization Management
7.0%
Financial Services
10.0%
 
Other
45.1%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Anna H.
User in Marketing and Advertising

It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.

Jamyn S.
Administrator in Computer Software

The UseResponse team is quick to work with us to customize their product to our needs.

Most Helpful Critical Review
Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

Nicolas C.
Administrator in Information Technology and Services

Nothing

 
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