Compare KnowledgeOwl vs UseResponse

See this comparison of KnowledgeOwl vs. UseResponse based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 65 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
Enterprise Package
$3000+ per solution
 
Additional Knowledge Bases
$30 month
Self-Hosted
$899 one-time fee
 
Additional Users
$20 month
Cloud
$15 per agent, per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 64 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 64 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 47 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 50 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 58 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 47 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 64 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.8%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.2%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.1%
14.3%
 
Computer Software
23.9%
Information Technology and Services
26.3%
 
Education Management
9.0%
Internet
10.5%
 
Internet
9.0%
Computer Software
10.5%
 
Non-Profit Organization Management
7.5%
Financial Services
10.5%
 
Marketing and Advertising
6.0%
Semiconductors
10.5%
 
Other
44.8%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Non-Profit Organization Management

It allows me to do everything I need to do and get all the information to the team members who need it.

Jens H.
Administrator in Financial Services

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
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Kate from G2 Crowd

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