Compare KnowledgeOwl vs Vision Helpdesk

See this

comparison of KnowledgeOwl vs. Vision Helpdesk
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 66 reviews. Vision Helpdesk rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Additional Knowledge Bases
$30 month
Starter Help Desk
$12 per staff per mo billed annually
 
Additional Users
$20 month
Pro Help Desk Software
$20 per staff per mo billed annually
 
KnowledgeOwl Subscription
$49 month
Satellite Desk
$24 per staff per mo billed annually
 
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 65 reviews)
9.3
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 65 reviews)
9.2
(Based on 42 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 48 reviews)
8.9
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 51 reviews)
9.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 59 reviews)
9.7
(Based on 41 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 48 reviews)
9.7
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 65 reviews)
9.7
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
31.8%
59.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
45.5%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.7%
9.5%
 
Computer Software
23.2%
Non-Profit Organization Management
21.6%
 
Information Technology and Services
8.7%
Internet
15.7%
 
Education Management
8.7%
Information Technology and Services
13.7%
 
Internet
8.7%
Education Management
5.9%
 
Non-Profit Organization Management
7.2%
Individual & Family Services
5.9%
 
Other
43.5%
Other
37.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Brandon W.
Administrator in Marketing and Advertising

Consistently adding new features and support is lightning fast.

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

G2 Crowd User

Everything was a bit slow and buggy at times.

 
Ask KnowledgeOwl a QuestionContact KnowledgeOwlRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.