Compare KnowledgeOwl vs Whatfix

See this comparison of KnowledgeOwl vs. Whatfix based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 62 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 62 reviews)
9.0
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 45 reviews)
8.4
(Based on 24 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 48 reviews)
8.5
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 56 reviews)
10.0
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 45 reviews)
9.6
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 62 reviews)
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.2%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.0%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.8%
16.7%
 
Computer Software
25.0%
Computer Software
28.9%
 
Education Management
9.4%
Information Technology and Services
15.8%
 
Internet
9.4%
Consumer Goods
10.5%
 
Non-Profit Organization Management
7.8%
Internet
7.9%
 
Marketing and Advertising
6.3%
Cosmetics
5.3%
 
Other
42.2%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Leslie S.
Administrator in Information Technology and Services

KnowledgeOwl has been easy to use and upate. The image handling lets you create new help articles quickly and to swap out out-of-date screenshots.

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Alan D.
Executive Sponsor in Consumer Goods

24/7 sales + training quickly get our customers activated and using our products

Most Helpful Critical Review
Most Helpful Critical Review
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Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

G2 Crowd User in Medical Devices

We’d like to see more robust life cycle management capabilities to support versioning control, testing, and deployment. Update: October 2016. Some of the enhancements to the product over the summer have really helped in this regard, such as the improved...

 
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Kate avatar
Kate from G2 Crowd

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