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Compare KnowledgeOwl vs Whatfix

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comparison of KnowledgeOwl vs. Whatfix
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Whatfix rates 4.8/5 stars with 36 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 67 reviews)
9.0
(Based on 34 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 67 reviews)
9.0
(Based on 34 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 50 reviews)
8.4
(Based on 28 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 53 reviews)
8.6
(Based on 28 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 61 reviews)
10.0
(Based on 34 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.7
(Based on 50 reviews)
9.5
(Based on 28 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 67 reviews)
9.7
(Based on 33 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
50.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
30.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
19.4%
 
Computer Software
22.5%
Computer Software
29.8%
 
Internet
8.5%
Information Technology and Services
17.0%
 
Information Technology and Services
8.5%
Consumer Goods
10.6%
 
Education Management
8.5%
Internet
6.4%
 
Non-Profit Organization Management
7.0%
Telecommunications
4.3%
 
Other
45.1%
Other
31.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kevin V.
Administrator in Computer Software

Quite simply, the service and responsiveness and "personal attention" I received from the team in the beginning (when it was still gizmo). I have used the site very little over the last year (other members of my team have taken over responsibility)

G2 Crowd User in Medical Devices

One thing I noticed right away when comparing Whatfix with its competitors was how easy the tool was to use. This has held true and borne fruit for us in a big way. With minimal training we soon had half a dozen flow developers (mainly our software...

Most Helpful Critical Review
Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

Lindsay P.
Administrator in Computer Software

It can be difficult to update flows in advice to prepare for updates we do to our site. There is no easy way to update a current flow and keep it in "draft mode" till we are push site updates.

 
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Kate from G2 Crowd

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