Compare KnowledgeOwl vs Whatfix
See this
comparison of KnowledgeOwl vs. Whatfix
based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Whatfix rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial Unavailable
Free Trial Unavailable
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable
Whatfix
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.0
8.9
Ease of Use
Ease of Use
9.0
8.9
Ease of Setup
Ease of Setup
8.9
8.1
Ease of Admin
Ease of Admin
8.9
8.3
Quality of Support
Quality of Support
9.6
9.9
Ease of Doing Business With
Ease of Doing Business With
9.6
9.3
Product Direction (% positive)
Product Direction (% positive)
9.3
9.7
Meets Requirements
KnowledgeOwl
9.0
Whatfix
8.9
Ease of Use
KnowledgeOwl
9.0
Whatfix
8.9
Ease of Setup
KnowledgeOwl
8.9
Whatfix
8.1
Ease of Admin
KnowledgeOwl
8.9
Whatfix
8.3
Quality of Support
KnowledgeOwl
9.6
Whatfix
9.9
Ease of Doing Business With
KnowledgeOwl
9.6
Whatfix
9.3
Product Direction (% positive)
KnowledgeOwl
9.3
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
KnowledgeOwl
Not enough data available
Whatfix
8.8
Searchable Articles
KnowledgeOwl
Not enough data available
Whatfix
8.9
Community Forums
KnowledgeOwl
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
KnowledgeOwl
Not enough data available
Whatfix
Not enough data available
Interaction
Web Portals
KnowledgeOwl
Not enough data available
Whatfix
9.4
Forum to Reponse
KnowledgeOwl
Not enough data available
Whatfix
10.0
Tickets and Tagging
KnowledgeOwl
Not enough data available
Whatfix
10.0
Live Chat
KnowledgeOwl
Not enough data available
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
45.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
23.8%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%
Whatfix
Small-Business
45.2%
Mid-Market
31.0%
Enterprise
23.8%

Reviewers' Industry

 
Computer Software
22.5%
Computer Software
28.3%
 
Internet
8.5%
Information Technology and Services
18.9%
 
Information Technology and Services
8.5%
Consumer Goods
9.4%
 
Education Management
8.5%
Internet
5.7%
 
Non-Profit Organization Management
7.0%
Telecommunications
3.8%
 
Other
45.1%
Other
34.0%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%
Whatfix
Computer Software
28.3%
Information Technology and Services
18.9%
Consumer Goods
9.4%
Internet
5.7%
Telecommunications
3.8%
Other
34.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Kelly A.
Administrator in Non-Profit Organization Management

Knowledge Owl is comprised of compassionate, dedicated, and talented staff - and it shows in their product. The software is user-friendly, and customer-centered. The software allows companies to meet their needs, wants, and grow as necessary. If you have...

Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

 
KnowledgeOwl
Most Helpful Favorable Review
Kelly A.
Administrator in Non-Profit Organization Management

Knowledge Owl is comprised of compassionate, dedicated, and talented staff - and it shows in their product. The software is user-friendly, and customer-centered. The software allows companies to meet their needs, wants, and grow as necessary. If you have...

Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Whatfix
Most Helpful Favorable Review
Tony B.
Administrator in Consumer Goods

Everything. The console is very easy to navigate. Workflows can be created and launched in a matter of minutes. The team provides immediate support. And a huge bonus is that you have customized reports and dashboards within GTM after a quick set up.

Most Helpful Critical Review
Manzur Husain S.
User in Internet

They has to improve UI to look more friendly for current modern web

Screenshots

 
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