Compare KnowledgeOwl vs Whatfix

See this comparison of KnowledgeOwl vs. Whatfix based on data from user reviews. KnowledgeOwl rates 4.5/5 stars with 63 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 62 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 62 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.9
(Based on 45 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 48 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 56 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.6
(Based on 45 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.3
(Based on 62 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.2%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
46.0%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.8%
18.2%
 
Computer Software
25.0%
Computer Software
33.3%
 
Education Management
9.4%
Information Technology and Services
14.3%
 
Internet
9.4%
Consumer Goods
9.5%
 
Non-Profit Organization Management
7.8%
Internet
7.1%
 
Marketing and Advertising
6.3%
Cosmetics
4.8%
 
Other
42.2%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Education Management

The ease for the customers to use this is wonderful! Not difficult and the end user has no difficulty in navigating anything they need. Great format!

Lindsay P.
Administrator in Computer Software

Whatfix has transformed our onboarding process. The Whatfix Task List allows us to give our user a clear understanding of what they need to do next and track their progress without phone calls. The See Live Widget lets our user walk themselves through our...

Most Helpful Critical Review
Most Helpful Critical Review
Rebecca C.
Administrator in Marketing and Advertising

I didn't like the process of having to add each person as a user rather than giving everyone in the org access. Our knowledgeowl subscription only allowed for a few subscriptions which meant that we were constantly adding and removing people to ensure that...

Rakesh K.
Executive Sponsor in Computer Software

While I love the Whatfix team we work with, wish there was a team within the US so working hours are mutual. That being said, Whatfix bends over backwards to adopt our hours and we still get what we need to done (just with a few very early mornings).

 
Ask KnowledgeOwl a QuestionContact KnowledgeOwlAsk Whatfix a QuestionContact Whatfix
Kate from G2 Crowd

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