Compare LiveAgent vs Moxie

See this comparison of LiveAgent vs. Moxie based on data from user reviews. LiveAgent rates 4.5/5 stars with 609 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Ticket
$12/month User Seat
 
Ticket+Chat
$29/month User Seat
 
All-inclusive
$59/month User Seat
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 570 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 570 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 398 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 399 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 538 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 386 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 560 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.4%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
24.7%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
11.9%
36.8%
 
Information Technology and Services
12.3%
Insurance
11.5%
 
Computer Software
7.7%
Retail
7.7%
 
Internet
6.4%
Hospitality
7.7%
 
Retail
5.6%
Internet
7.7%
 
Telecommunications
3.3%
Individual & Family Services
7.7%
 
Other
64.8%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

G2 Crowd User in Banking

Ease of use by end user and there is ability to have standard responses saved.

Most Helpful Critical Review
Most Helpful Critical Review
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Lindsay W.
User in Broadcast Media

There is not much that I dislike. I've never had an issue with it.

G2 Crowd User in Law Practice

It tends to crash a lot which requires a reset, resulting in business interruptions.

 
 

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Kate from G2 Crowd

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