Compare LiveAgent vs Moxie

See this comparison of LiveAgent vs. Moxie based on data from user reviews. LiveAgent rates 4.5/5 stars with 650 reviews. Moxie rates 3.6/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 604 reviews)
7.8
(Based on 17 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 604 reviews)
8.1
(Based on 17 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 418 reviews)
8.2
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 417 reviews)
7.8
(Based on 6 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 571 reviews)
8.6
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 406 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 593 reviews)
5.7
(Based on 17 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.6%
5.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.5%
57.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.0%
36.8%
 
Information Technology and Services
12.7%
Insurance
11.5%
 
Computer Software
7.5%
Retail
7.7%
 
Internet
6.0%
Hospitality
7.7%
 
Retail
5.4%
Internet
7.7%
 
Telecommunications
3.3%
Individual & Family Services
7.7%
 
Other
65.0%
Other
57.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

G2 Crowd User in Consumer Goods

Moxie is a company filled with innovate thinkers! Provided us with great ideas for our brand, image, and media platforms. Great people and great service.

Most Helpful Critical Review
Most Helpful Critical Review
Kierra W.
Agency

Sometimes it didn't work would be my only issue other then that I loved it.

Kyle L.
Administrator in Information Technology and Services

Moxie is Java based. That being said, Moxie often lags behind with Java compatibility. This has had impacted the functionality of the application unless we throw security aside to use previous (old) versions of Java. Moxie support is no longer based in...

 
 

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