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Compare LiveAgent vs Moxie

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comparison of LiveAgent vs. Moxie
based on data from user reviews. LiveAgent rates 4.4/5 stars with 719 reviews. Moxie rates 3.7/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 667 reviews)
7.9
(Based on 18 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 667 reviews)
8.1
(Based on 18 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 443 reviews)
8.3
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 442 reviews)
7.9
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 631 reviews)
8.6
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 430 reviews)
9.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 656 reviews)
5.9
(Based on 18 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.7%
5.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.7%
55.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.7%
40.0%
 
Information Technology and Services
13.1%
Insurance
11.1%
 
Computer Software
7.7%
Retail
7.4%
 
Internet
5.3%
Hospitality
7.4%
 
Retail
5.1%
Internet
7.4%
 
Telecommunications
3.9%
Individual & Family Services
7.4%
 
Other
65.0%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Alex F.
Administrator in Internet

Moxie is an innovative cross platform solution that helps drive customer engagement and sales across multiple device platforms including mobile.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Outsourcing/Offshoring

The languages I need to log in with English and write with Arabic

G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

 
 

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