Compare LiveAgent vs ProProfs Knowledge Base Software

See this

comparison of LiveAgent vs. ProProfs Knowledge Base Software
based on data from user reviews. LiveAgent rates 4.4/5 stars with 725 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 672 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 672 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
8.7
(Based on 445 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.9
(Based on 444 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 635 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.1
(Based on 432 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
9.0
(Based on 661 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.7%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.6%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.7%
9.1%
 
Information Technology and Services
12.9%
Computer Software
50.0%
 
Computer Software
7.8%
Information Technology and Services
18.8%
 
Internet
5.2%
Graphic Design
6.3%
 
Retail
5.0%
Arts and Crafts
6.3%
 
Telecommunications
3.8%
Education Management
6.3%
 
Other
65.2%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Nadia H.
Administrator

I wanted to create wikis for my corporate team and it provided me the easiest tools to create an insightful wiki. It has a very simple interface and numerous options of importing and exporting docs.

Most Helpful Critical Review
Most Helpful Critical Review
Kierra W.
Agency

Sometimes it didn't work would be my only issue other then that I loved it.

 
 

Customer support made easy with LiveAgent. See how LiveAgent can help your business in 1 minute.

No videos provided.
 No downloads provided.
Ask ProProfs Knowledge Base Software a QuestionContact ProProfs Knowledge Base Software
Kate from G2 Crowd

Need help?

I can help.