Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

Compare LiveAgent vs Solvvy

See this

comparison of LiveAgent vs. Solvvy
based on data from user reviews. LiveAgent rates 4.5/5 stars with 800 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
LiveAgent
Solvvy
Optimized for quick response
Add Product
LiveAgent
LiveAgent
4.5
Based on 800 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 739 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 740 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 494 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 493 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 702 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 480 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 728 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.2%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
23.1%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
12.8%
0.0%
 
Information Technology and Services
12.7%
Internet
31.3%
 
Computer Software
8.0%
Computer Software
28.1%
 
Internet
6.1%
Retail
15.6%
 
Marketing and Advertising
4.8%
Computer Networking
6.3%
 
Retail
4.6%
Consumer Electronics
6.3%
 
Other
63.8%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Ros H.
Administrator in Computer Software

My team have now implemented Solvvy across two support sites and well, the choice as to whether to use this product or not is a no brainer. While the Solvvy instance on one site has a case deflection rate of 8-12%, the other, newer (v2) implementation is...

Most Helpful Critical Review
Most Helpful Critical Review
Kikne S.
User

Not very attractive visually but honestly wi get the work done

Steph T.
Administrator in Internet

I really enjoy their dashboard, which lets me download a report of all questions submitted to Solvvy in a time period and use a training tool to vote for which snippets are the correct or helpful answers to questions. I know that they are working a feature...

 
 

Customer support made easy with LiveAgent. See how LiveAgent can help your business in 1 minute.

Ask Solvvy a QuestionContact Solvvy
Kate from G2 Crowd

Need help?

I can help.