Compare LiveAgent vs Solvvy

See this comparison of LiveAgent vs. Solvvy based on data from user reviews. LiveAgent rates 4.5/5 stars with 528 reviews. Solvvy rates 4.8/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Ticket
$12/month User Seat
 
Ticket+Chat
$29/month User Seat
 
All-inclusive
$59/month User Seat
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 501 reviews)
8.9
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 501 reviews)
9.6
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 356 reviews)
9.1
(Based on 12 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 356 reviews)
9.4
(Based on 12 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 474 reviews)
9.7
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 346 reviews)
9.7
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 492 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.1%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.1%
90.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
10.8%
0.0%
 
Information Technology and Services
12.7%
Internet
44.4%
 
Computer Software
7.5%
Computer Software
33.3%
 
Internet
7.4%
Food & Beverages
5.6%
 
Retail
5.2%
Computer Networking
5.6%
 
Marketing and Advertising
3.7%
Retail
5.6%
 
Other
63.5%
Other
5.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 cyw6ezmcw7ifb0mxidpi6fqcwp3qc2bkadj6au9csotffybkmdle8dqcdwafb0zzsdph8drbg4gbkeuemfuv8uvub4g6keiqefulwsfnujeemy4exyvwij3bfsb9denl3uho2xentxc
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

0?e=1529377200&v=beta&t=gytfaaorfcpjz bh 8ewzydqncibxyoqqd1jhqweceq
Delano M.
Administrator in Internet

We've had Solvvy active for almost a year and it has been integral to our organization's success. We had made a decision to make a real effort towards self-service as an initiative and after reviewing various solutions decided on Solvvy. One main factor...

Most Helpful Critical Review
Most Helpful Critical Review
0 g336pzy3mnpvzpqrekjbnu73mcpfoynylij6sushacaqomijhkjhnfrhs3jv4xijekbeqez8blo6gs0hatxvquzuglobgs7rhtxl0shtdxiibunukitwxjakckxbqs43ta8oz0qi2u9
Stephanie M.
User in Events Services

Unfortunately, not many of my colleagues use it. We only used it for a short time so I was not able to work with it very long.

0?e=1529373600&v=beta&t=tg z0hibvztfss1ak4 nggmpvsqocx06tqd inc4nhk
Jordan P.
Administrator in Internet

We wish we could receive updates instantly and customize workflows more, but at least the workflow piece is coming soon.

 
 

Customer support made easy with LiveAgent. See how LiveAgent can help your business in 1 minute.

 No downloads provided.
Ask LiveAgent a Question
Contact LiveAgent
Ask Solvvy a QuestionContact Solvvy
Kate avatar
Kate from G2 Crowd

Need help?

I can help.