Compare LiveAgent vs Solvvy

See this comparison of LiveAgent vs. Solvvy based on data from user reviews. LiveAgent rates 4.5/5 stars with 699 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 649 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 649 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 432 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 431 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 613 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 419 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 638 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
61.4%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
25.1%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.5%
0.0%
 
Information Technology and Services
12.9%
Internet
45.5%
 
Computer Software
7.5%
Computer Software
27.3%
 
Internet
5.5%
Computer Networking
9.1%
 
Retail
5.2%
Food & Beverages
4.5%
 
Telecommunications
3.6%
Health, Wellness and Fitness
4.5%
 
Other
65.2%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

Nicole G.
Administrator

Solvvy is impressively on point with suggesting articles and highlighting pieces of articles that may help our customers get their question answered with zero wait time. Solvvy gives us, the business insight into the questions that are coming through and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

I can’t tirn it off and walk away from work! No vacation without uninstalling the app practically

Delano M.
Administrator in Internet

I would like to see more in depth analytics on deflections and the ability to manage some aspects of our account without having to contact the company to make changes.

 
 

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