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Compare LiveAgent vs Talkus

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comparison of LiveAgent vs. Talkus
based on data from user reviews. LiveAgent rates 4.5/5 stars with 867 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
All-inclusive
$39/month User Seat
 
Ticket+Chat
$29/month User Seat
 
Ticket
$9/month User Seat
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 801 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 802 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 527 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 526 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 759 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 512 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.1
(Based on 790 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
64.1%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
22.8%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
13.1%
8.3%
 
Information Technology and Services
13.0%
Internet
25.0%
 
Computer Software
7.8%
Logistics and Supply Chain
16.7%
 
Internet
5.8%
Marketing and Advertising
8.3%
 
Marketing and Advertising
4.6%
Leisure, Travel & Tourism
8.3%
 
Retail
4.4%
Information Technology and Services
8.3%
 
Other
64.5%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

G2 Crowd User in E-Learning

Talkus has allowed us to reach our customers from anywhere. Because we are already using Slack, the learning curve was relatively shallow, and we were able to get up and running very quickly. Overall Talkus is a vast improvement over the live chat platform...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

I felt like the whole program was a bit dated and clunky

 
 

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