Compare LiveAgent vs Talkus

See this comparison of LiveAgent vs. Talkus based on data from user reviews. LiveAgent rates 4.5/5 stars with 609 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Ticket
$12/month User Seat
 
Ticket+Chat
$29/month User Seat
 
All-inclusive
$59/month User Seat
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 570 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 570 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 398 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 399 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 538 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 386 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 560 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.4%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
24.7%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
11.9%
8.3%
 
Information Technology and Services
12.3%
Internet
25.0%
 
Computer Software
7.7%
Logistics and Supply Chain
16.7%
 
Internet
6.4%
Higher Education
8.3%
 
Retail
5.6%
Marketing and Advertising
8.3%
 
Telecommunications
3.3%
E-Learning
8.3%
 
Other
64.8%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

Most Helpful Critical Review
Most Helpful Critical Review
lee t.
User

It seems like no one was really using this option on my site

 
 

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Kate avatar
Kate from G2 Crowd

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