Compare LiveAgent vs Whatfix

See this comparison of LiveAgent vs. Whatfix based on data from user reviews. LiveAgent rates 4.5/5 stars with 609 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Ticket
$12/month User Seat
 
Ticket+Chat
$29/month User Seat
 
All-inclusive
$59/month User Seat
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 570 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 570 reviews)
9.0
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 398 reviews)
8.4
(Based on 24 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 399 reviews)
8.5
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 538 reviews)
10.0
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 386 reviews)
9.6
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 560 reviews)
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.4%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
24.7%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
11.9%
16.7%
 
Information Technology and Services
12.3%
Computer Software
28.9%
 
Computer Software
7.7%
Information Technology and Services
15.8%
 
Internet
6.4%
Consumer Goods
10.5%
 
Retail
5.6%
Internet
7.9%
 
Telecommunications
3.3%
Cosmetics
5.3%
 
Other
64.8%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Herby O.
Administrator in Philanthropy

LiveAgent is in my opinion, the most comprehensive help desk solution available. Obviously it makes sense to manage support from the Cloud. More importantly, it must be in the right place in that cloud. Quality Unit has done their homework well... and...

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Amy H.
User in Computer Software

The support I receive is, to me, one of the most important things about choosing a software vendor to partner with. I'm technical, but not *that* technical, and I was worried about that at the beginning. Chiru has answered my questions over and over and has...

Most Helpful Critical Review
Most Helpful Critical Review
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Lindsay W.
User in Broadcast Media

There is not much that I dislike. I've never had an issue with it.

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Andrew L.
Administrator in Computer Software

Originally speed from Australia was an issue, however, the Whatfix team were very responsive to our feedback and fixed the issue. Thanks!

 
 

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Kate from G2 Crowd

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