See this comparison of LiveChat vs. LiveEngage based on data from user reviews. LiveChat rates 4.5/5 stars with 449 reviews. LiveEngage rates 3.6/5 stars with 48 reviews. Each product's score is calculated by real-time data from verified user reviews.
$16 per seat / month
Find a plan tailored to your business
$33 per seat / month
$50 per seat / month
$149 per seat / month
|Meets RequirementsSee More|
(Based on 427 reviews)
|Ease of UseSee More|
(Based on 426 reviews)
|Ease of SetupSee More|
|Ease of AdminSee More|
(Based on 31 reviews)
|Quality of SupportSee More|
(Based on 391 reviews)
(Based on 44 reviews)
|Ease of Doing Business WithSee More|
(Based on 184 reviews)
|Product Direction (% positive)See More|
(Based on 425 reviews)
(Based on 45 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
|Most Helpful Favorable Review|
I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.
G2 Crowd User in Computer Software
I love the reporting. You can report on everything from the time an agent is online to the amount of time a particular skill is available. You can do individual reports on a single agent as well. There's so much information. I love that there are different...
|Most Helpful Critical Review|
It wasn’t as interactive. Not all employees saw the benefit from it, so not everyone chose to use it.
G2 Crowd User in Printing
Their software rarely works to do anything more complex than have a basic chat box. Their administrative software also has lots of bugs. Every time I chat with technical support to try and resolve these issues, they cut me off mid sentence to transfer me...
|Ask LiveEngage a Question|