Compare LiveChat vs Olark

See this comparison of LiveChat vs. Olark based on data from user reviews. LiveChat rates 4.5/5 stars with 449 reviews. Olark rates 4.3/5 stars with 167 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Add Product
LiveChat
LiveChat
Based on 449 reviews
Olark
Olark
Based on 167 reviews
 
Starter
$16 per seat / month
Olark Live Chat
$17 per month
 
Team
$33 per seat / month
 
Business
$50 per seat / month
 
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 427 reviews)
8.9
(Based on 161 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 426 reviews)
9.3
(Based on 163 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 188 reviews)
9.1
(Based on 89 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 188 reviews)
9.0
(Based on 90 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 391 reviews)
9.0
(Based on 133 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 184 reviews)
9.2
(Based on 83 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 425 reviews)
8.1
(Based on 164 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.9%
48.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.6%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
4.8%
 
Computer Software
9.8%
Computer Software
24.6%
 
Information Technology and Services
9.1%
Internet
14.7%
 
Internet
5.5%
Retail
5.7%
 
Retail
5.3%
Marketing and Advertising
4.7%
 
Banking
2.9%
Education Management
3.8%
 
Other
67.4%
Other
46.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Kristin H.
Administrator in Higher Education

Once you get the code dropped onto your site by your website administrator, a layperson can use the Olark back end to change a lot of different variables without having to pay for development hours. For example, you can try different calls to action,...

Most Helpful Critical Review
Most Helpful Critical Review
halley h.
Administrator in Hospital & Health Care

It wasn’t as interactive. Not all employees saw the benefit from it, so not everyone chose to use it.

Joe P.
User in Computer Software

I wish it was more intuitive for the non-power user. Even though I'm in the system frequently it isn't obvious how to use some of the expanded functionality.

 
 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

Olark live chat is the easiest way to boost your sales, help solve issues and understand your customers. Give your customers the answers they need immediately and gain powerful insights about what they want for relationships that last.

Watch our videos to learn more about our platform and the customers and company behind it. We are Olark!

Ask Olark a QuestionContact Olark
Kate from G2 Crowd

Need help?

I can help.