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Compare LiveChat vs Olark

See this

comparison of LiveChat vs. Olark
based on data from user reviews. LiveChat rates 4.5/5 stars with 470 reviews. Olark rates 4.3/5 stars with 180 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
LiveChat
Olark
Optimized for quick response
Add Product
LiveChat
LiveChat
4.5
Based on 470 reviews
Olark
Olark
4.3
Based on 180 reviews
Optimized for quick response
 
Starter
$16 per seat / month
Olark Live Chat
$17 per month
 
Team
$33 per seat / month
 
Business
$50 per seat / month
 
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 448 reviews)
8.9
(Based on 174 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 447 reviews)
9.3
(Based on 176 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 190 reviews)
9.1
(Based on 92 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 190 reviews)
9.0
(Based on 93 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 410 reviews)
8.9
(Based on 144 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 184 reviews)
9.2
(Based on 86 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 446 reviews)
8.3
(Based on 177 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
49.2%
47.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
47.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
4.4%
 
Computer Software
9.7%
Computer Software
23.0%
 
Information Technology and Services
8.7%
Internet
13.7%
 
Internet
5.4%
Retail
5.3%
 
Retail
5.2%
Education Management
4.9%
 
Telecommunications
3.2%
Marketing and Advertising
3.5%
 
Other
67.8%
Other
49.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Kristin H.
Administrator in Higher Education

Once you get the code dropped onto your site by your website administrator, a layperson can use the Olark back end to change a lot of different variables without having to pay for development hours. For example, you can try different calls to action,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Primary/Secondary Education

It seems like bots are running this and it is clear by the pace of the response and they dont always provide the best answer

Joe P.
User in Computer Software

I wish it was more intuitive for the non-power user. Even though I'm in the system frequently it isn't obvious how to use some of the expanded functionality.

 
 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

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 No downloads provided.
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Kate from G2 Crowd

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