Compare LiveChat vs Pure Chat

See this comparison of LiveChat vs. Pure Chat based on data from user reviews. LiveChat rates 4.5/5 stars with 449 reviews. Pure Chat rates 4.4/5 stars with 143 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$16 per seat / month
Free
100% Free
 
Team
$33 per seat / month
Pro
$99/mo (paid monthly)
 
Business
$50 per seat / month
 
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
 
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 427 reviews)
8.9
(Based on 132 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 426 reviews)
9.4
(Based on 134 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 188 reviews)
9.4
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 188 reviews)
9.1
(Based on 57 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 391 reviews)
9.2
(Based on 122 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 184 reviews)
9.4
(Based on 56 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 425 reviews)
9.1
(Based on 135 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.9%
62.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.6%
25.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
11.2%
 
Computer Software
9.8%
Financial Services
7.1%
 
Information Technology and Services
9.1%
Computer Software
6.5%
 
Internet
5.5%
Higher Education
6.5%
 
Retail
5.3%
Telecommunications
4.7%
 
Banking
2.9%
Retail
4.7%
 
Other
67.4%
Other
70.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Glenn C.
Administrator in Sports

The ease of use, and ease of install were rather shockingly so. Up and running for my sales staff in 30 minutes, or less. I like that it gives our customers and potential customers a way to communicate with us on their own terms. Its very easy to start a...

Most Helpful Critical Review
Most Helpful Critical Review
halley h.
Administrator in Hospital & Health Care

It wasn’t as interactive. Not all employees saw the benefit from it, so not everyone chose to use it.

G2 Crowd User

It runs slowly at times and it seems that messages get lost

 
 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

No videos provided.
 No downloads provided.
Ask Pure Chat a QuestionContact Pure Chat
Kate from G2 Crowd

Need help?

I can help.