Compare LiveChat vs Pure Chat

See this comparison of LiveChat vs. Pure Chat based on data from user reviews. LiveChat rates 4.5/5 stars with 403 reviews. Pure Chat rates 4.4/5 stars with 132 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$16 per seat / month
Free
100% Free
 
Team
$33 per seat / month
Pro
$99/mo (paid monthly)
 
Business
$50 per seat / month
 
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote
$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 383 reviews)
8.9
(Based on 122 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 382 reviews)
9.4
(Based on 124 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.3
(Based on 165 reviews)
9.4
(Based on 59 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.3
(Based on 165 reviews)
9.1
(Based on 56 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.3
(Based on 351 reviews)
9.2
(Based on 114 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 163 reviews)
9.5
(Based on 55 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.6
(Based on 382 reviews)
9.2
(Based on 124 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
63.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.2%
25.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.6%
11.4%
 
Computer Software
10.4%
Computer Software
7.2%
 
Information Technology and Services
9.7%
Financial Services
6.5%
 
Internet
6.0%
Higher Education
6.5%
 
Retail
5.1%
Telecommunications
5.2%
 
Banking
3.1%
Retail
5.2%
 
Other
65.8%
Other
69.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

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Glenn C.
Administrator in Sports

The ease of use, and ease of install were rather shockingly so. Up and running for my sales staff in 30 minutes, or less. I like that it gives our customers and potential customers a way to communicate with us on their own terms. Its very easy to start a...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Software

Not much I didn't like about the application. It was a simple enough format for easy use.

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Rohit K.
Executive Sponsor in Computer Networking

- Very less reliable - Quite often chat client fail to login/connect, results in loss of connection with customer - No statistic or warning for chat not available info to take corrective action

 
 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

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 No downloads provided.
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Contact LiveChat
Ask Pure Chat a Question
Contact Pure Chat
Kate avatar
Kate from G2 Crowd

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