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Compare LiveChat vs Pure Chat

See this

comparison of LiveChat vs. Pure Chat
based on data from user reviews. LiveChat rates 4.5/5 stars with 470 reviews. Pure Chat rates 4.4/5 stars with 147 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starter
$16 per seat / month
Free
100% Free
 
Team
$33 per seat / month
Pro
$99/mo (paid monthly)
 
Business
$50 per seat / month
 
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 448 reviews)
8.9
(Based on 135 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 447 reviews)
9.3
(Based on 137 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.2
(Based on 190 reviews)
9.4
(Based on 61 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.2
(Based on 190 reviews)
9.1
(Based on 58 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 410 reviews)
9.1
(Based on 123 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 184 reviews)
9.4
(Based on 57 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.5
(Based on 446 reviews)
9.0
(Based on 138 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
49.2%
63.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.3%
26.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.5%
11.0%
 
Computer Software
9.7%
Financial Services
6.8%
 
Information Technology and Services
8.7%
Computer Software
6.3%
 
Internet
5.4%
Higher Education
6.3%
 
Retail
5.2%
Information Technology and Services
5.1%
 
Telecommunications
3.2%
Telecommunications
4.5%
 
Other
67.8%
Other
71.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Glenn C.
Administrator in Sports

The ease of use, and ease of install were rather shockingly so. Up and running for my sales staff in 30 minutes, or less. I like that it gives our customers and potential customers a way to communicate with us on their own terms. Its very easy to start a...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Primary/Secondary Education

It seems like bots are running this and it is clear by the pace of the response and they dont always provide the best answer

Jessica P.
Administrator in Automotive

Sometimes repose time seems dragged out.

 
 

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

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Ask Pure Chat a QuestionContact Pure Chat
Kate from G2 Crowd

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