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Compare LiveHelpNow vs Moxie

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comparison of LiveHelpNow vs. Moxie
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. Moxie rates 3.7/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 99 reviews)
7.9
(Based on 18 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 99 reviews)
8.1
(Based on 18 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 80 reviews)
8.3
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 79 reviews)
7.9
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 89 reviews)
8.6
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 79 reviews)
9.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 98 reviews)
5.9
(Based on 18 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
5.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
55.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.7%
40.0%
 
Information Technology and Services
8.2%
Insurance
11.1%
 
Retail
6.0%
Retail
7.4%
 
Insurance
4.5%
Hospitality
7.4%
 
Consumer Goods
4.5%
Internet
7.4%
 
Real Estate
3.7%
Individual & Family Services
7.4%
 
Other
73.1%
Other
59.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Jasper H.
Internal Consultant

The thought put into website integration. You don't have to install a standalone application as an operator.

Alex F.
Administrator in Internet

Moxie is an innovative cross platform solution that helps drive customer engagement and sales across multiple device platforms including mobile.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

It's not clear how to differentiate between departments and permissions, and there are no contact information anywhere on the admin site. I'm your customer, how the heck do I reach out for help? I get notifications and pop ups for everyone because I'm an...

G2 Crowd User in Hospitality

As an administrator, Moxie was a pain to customize to our needs. The interface was not great and we did any reporting outside the product since the reporting features within Moxie were not effective.

 
 

LiveHelpNow help desk software. Company and vision

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