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Compare LiveHelpNow vs ProProfs Knowledge Base Software

See this

comparison of LiveHelpNow vs. ProProfs Knowledge Base Software
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. ProProfs Knowledge Base Software rates 4.4/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 102 reviews)
9.1
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 102 reviews)
9.4
(Based on 8 reviews)
Ease of Setup
Ease of Setup
8.6
(Based on 81 reviews)
Not enough data available
Ease of Admin
Ease of Admin
8.6
(Based on 80 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 91 reviews)
8.7
(Based on 7 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.0
(Based on 80 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 101 reviews)
10.0
(Based on 6 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.1%
9.1%
 
Information Technology and Services
7.9%
Computer Software
50.0%
 
Retail
5.8%
Information Technology and Services
18.8%
 
Insurance
4.3%
Telecommunications
6.3%
 
Consumer Goods
4.3%
Internet
6.3%
 
Business Supplies and Equipment
4.3%
Graphic Design
6.3%
 
Other
73.4%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Aarati Y.
Administrator

The best thing is that you can see live visitors and pages they are interested and where the visitors come from. You can approach the visitor and offer them invitation window. You can see the country they are from and IP addresses.

Leonardo H.
Administrator in Telecommunications

One of the key features that influenced our decision was the fully featured text editor which allows you to easily create content with advanced formatting options. There are lots of advanced features that we also like such as the SSO, private sites, custom...

Most Helpful Critical Review
Most Helpful Critical Review
Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

Jacqueline R.
User

Really there is nothing to dislike about ProProfs

 
 

LiveHelpNow help desk software. Company and vision

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