Compare LiveHelpNow vs Solvvy

See this comparison of LiveHelpNow vs. Solvvy based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 99 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 99 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 80 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 79 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 89 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 79 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 98 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.7%
0.0%
 
Information Technology and Services
8.2%
Internet
45.5%
 
Retail
6.0%
Computer Software
27.3%
 
Insurance
4.5%
Computer Networking
9.1%
 
Consumer Goods
4.5%
Food & Beverages
4.5%
 
Real Estate
3.7%
Health, Wellness and Fitness
4.5%
 
Other
73.1%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Our company has been using LiveHelpNow for almost a year now with very little issues. Even when there were issues, their team was very responsive and solved our issues in a timely manner. The on boarding process was easy and their support team was very...

Steph T.
Administrator in Internet

It was very easy to get Solvvy up and running, and the team there was very open to working with us on some design customizations so that the widget really fit with our branding and was accessible to users without distracting from their browsing. We already...

Most Helpful Critical Review
Most Helpful Critical Review
Aimee H.
Administrator

sometimes notifications don't sound, the ratings seem weird.

Laura T.
Administrator

As with any growing company, there are always going to be areas for improvement. I would most like to see improvements made around increasing the kinds of data reported and around having autonomy over customizing the feature for our customers.

 
 

LiveHelpNow help desk software. Company and vision

Ask Solvvy a QuestionContact Solvvy
Kate from G2 Crowd

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