Compare LiveHelpNow vs Solvvy

See this comparison of LiveHelpNow vs. Solvvy based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 104 reviews. Solvvy rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 96 reviews)
8.8
(Based on 15 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 96 reviews)
9.5
(Based on 15 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 78 reviews)
9.3
(Based on 14 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 77 reviews)
9.3
(Based on 15 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 86 reviews)
9.7
(Based on 15 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 77 reviews)
9.7
(Based on 15 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 95 reviews)
10.0
(Based on 15 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
14.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.7%
85.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.3%
0.0%
 
Information Technology and Services
7.7%
Internet
45.5%
 
Retail
6.2%
Computer Software
27.3%
 
Insurance
4.6%
Computer Networking
9.1%
 
Consumer Goods
4.6%
Food & Beverages
4.5%
 
Construction
3.8%
Health, Wellness and Fitness
4.5%
 
Other
73.1%
Other
9.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Julie M.
Administrator

Ability to answer customers question anytime from anywhere. Mobile feature has been great. Also love the ability to go back to archived chats.

Jeffrey C.
Administrator

Solvvy was extremely simple to implement and came with the immediate results that showed a real impact. To date, we have seen on average a 45% self-service rate month-over-month.

Most Helpful Critical Review
Most Helpful Critical Review
Jacob D.
User

Lots of tech issues, constant outages.I remember being frustrated on it a lot.

 
 

LiveHelpNow help desk software. Company and vision

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