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Compare LiveHelpNow vs Solvvy

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comparison of LiveHelpNow vs. Solvvy
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. Solvvy rates 4.8/5 stars with 20 reviews. Each product's score is calculated by real-time data from verified user reviews.

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LiveHelpNow
Solvvy
Optimized for quick response
Add Product
LiveHelpNow
LiveHelpNow
4.2
Based on 110 reviews
Solvvy
Solvvy
4.8
Based on 20 reviews
Optimized for quick response
 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 102 reviews)
9.0
(Based on 20 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 102 reviews)
9.3
(Based on 20 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 81 reviews)
9.1
(Based on 19 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 80 reviews)
9.3
(Based on 20 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 91 reviews)
9.5
(Based on 20 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 80 reviews)
9.7
(Based on 20 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 101 reviews)
10.0
(Based on 20 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.1%
0.0%
 
Information Technology and Services
7.9%
Internet
31.3%
 
Retail
5.8%
Computer Software
28.1%
 
Insurance
4.3%
Retail
15.6%
 
Consumer Goods
4.3%
Consumer Electronics
6.3%
 
Business Supplies and Equipment
4.3%
Computer Networking
6.3%
 
Other
73.4%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Ease of use. The end user interface is really aesthetically pleasing.

Mark B.
Administrator in Computer Software

Solvvy has been very easy to implement for our team. It has helped reduce our inbound support load by 25% and we are hoping to get that even higher. It has also helped us identify gaps in our knowledge base that we have been able to fill. It has also helped...

Most Helpful Critical Review
Most Helpful Critical Review
Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

Jeffrey C.
Administrator

I haven't found anything to dislike. The product delivers on all expectations and needs.

 
 

LiveHelpNow help desk software. Company and vision

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Kate from G2 Crowd

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