Compare LiveHelpNow vs Talkus

See this comparison of LiveHelpNow vs. Talkus based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 106 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 98 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 98 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 79 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 78 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 88 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 78 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 97 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
49.1%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.0%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
17.9%
8.3%
 
Information Technology and Services
8.3%
Internet
25.0%
 
Retail
6.1%
Logistics and Supply Chain
16.7%
 
Insurance
4.5%
Higher Education
8.3%
 
Consumer Goods
4.5%
Marketing and Advertising
8.3%
 
Real Estate
3.8%
E-Learning
8.3%
 
Other
72.7%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Justin K.
Administrator

The list of features continues to grow. For example they recently added support for FaceBook IM. They now support text messages to your landline

G2 Crowd User in Higher Education

Talkus seamless integrates into our team Slack space, allowing us to handle chat and phone support tickets in the same place where we collaborate with one another all day, every day. It's very easy to use with minimal learning curve and lots of powerful...

Most Helpful Critical Review
Most Helpful Critical Review
Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

G2 Crowd User in E-Learning

Being a newer company and platform, there are some minor quirks. However, Talkus continues to improve their platform. It's already better than when we first purchased about a year ago.

 
 

LiveHelpNow help desk software. Company and vision

No videos provided.
 No downloads provided.
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Kate from G2 Crowd

Need help?

I can help.