Compare LiveHelpNow vs Talkus

See this comparison of LiveHelpNow vs. Talkus based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 102 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 95 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 95 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 77 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 76 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 85 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 76 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 94 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.4%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.6%
8.3%
 
Information Technology and Services
7.1%
Internet
25.0%
 
Retail
6.3%
Logistics and Supply Chain
16.7%
 
Insurance
4.8%
Higher Education
8.3%
 
Consumer Goods
4.8%
Marketing and Advertising
8.3%
 
Construction
4.0%
E-Learning
8.3%
 
Other
73.0%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Easy of use and features are very good for the price.

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Ori P.
Administrator in Internet

Easily integrates with our Slack workflow Integrates with our website like a charm Simple JS API Great support features (screenshots, integration with user data, degrade to email on timeout)

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The Live Help platform only measure wait time and does not calculate service level , percent of chats/tickets answered in X seconds. This is a very common feature, this system lacks.

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Guillaume P.
Administrator in Computer Software

Nothing much really. We also use Zendesk as a support Tool and the Talkus export is great. If we did not had Zendesk, Talkus featureset might be light (but the business offer should bring the missing data and shit)

 
 

LiveHelpNow help desk software. Company and vision

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Kate avatar
Kate from G2 Crowd

Need help?

I can help.