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Compare LiveHelpNow vs Talkus

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comparison of LiveHelpNow vs. Talkus
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 111 reviews. Talkus rates 4.7/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 103 reviews)
9.0
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 103 reviews)
9.3
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 81 reviews)
9.6
(Based on 10 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 80 reviews)
8.9
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 92 reviews)
9.4
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 80 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 102 reviews)
10.0
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
83.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.4%
8.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.9%
8.3%
 
Information Technology and Services
7.9%
Internet
25.0%
 
Retail
5.7%
Logistics and Supply Chain
16.7%
 
Insurance
4.3%
Marketing and Advertising
8.3%
 
Consumer Goods
4.3%
Leisure, Travel & Tourism
8.3%
 
Business Supplies and Equipment
4.3%
Information Technology and Services
8.3%
 
Other
73.6%
Other
33.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love that I can chat in and get help whenever I need it.

Barry K.
Administrator in Logistics and Supply Chain

The integration with Slack helps our teams to keep all comms in one place. The ability to show relevant info about the user to the support engineer makes their life a lot easier.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

It's not clear how to differentiate between departments and permissions, and there are no contact information anywhere on the admin site. I'm your customer, how the heck do I reach out for help? I get notifications and pop ups for everyone because I'm an...

 
 

LiveHelpNow help desk software. Company and vision

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