Compare LiveHelpNow vs TeamSupport

See this comparison of LiveHelpNow vs. TeamSupport based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. TeamSupport rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.

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LiveHelpNow
LiveHelpNow
Based on 107 reviews
TeamSupport
TeamSupport
Based on 473 reviews
 
Live chat and SMS
$18.90 per month
Support Desk
$50 / agent / month billed annually
 
Support Ticket Sofware
$18.90 per month
Enterprise
$65 / agent / month billed annually
 
Call management
$9 per month
Private Cloud
Custom Contact Us for Pricing
 
Knowledge base management
$18.90 per month
 
Free Trial
Free Trial
 
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 99 reviews)
8.7
(Based on 461 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 99 reviews)
8.8
(Based on 462 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 80 reviews)
8.5
(Based on 217 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 79 reviews)
8.8
(Based on 218 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 89 reviews)
9.0
(Based on 418 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 79 reviews)
9.3
(Based on 223 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 98 reviews)
9.2
(Based on 463 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
42.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
48.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.7%
9.4%
 
Information Technology and Services
8.2%
Computer Software
28.1%
 
Retail
6.0%
Information Technology and Services
21.9%
 
Insurance
4.5%
Internet
6.1%
 
Consumer Goods
4.5%
Financial Services
4.7%
 
Real Estate
3.7%
Hospitality
3.9%
 
Other
73.1%
Other
35.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Consumer Services

I like that the help is instant & more fast paced response than other programs we have.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

It's difficult to navigate and change chat configurations. Also, it's very hard to update user information. The options for the chat configurations are big and clunky. Prefer more subtle chat options. Also, it's nearly impossible to configure different...

G2 Crowd User in Hospitality

Been having issues with a customer Open Tickets refreshing

 
 

LiveHelpNow help desk software. Company and vision

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Kate from G2 Crowd

Need help?

I can help.