Compare LiveHelpNow vs TeamSupport

See this comparison of LiveHelpNow vs. TeamSupport based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 103 reviews. TeamSupport rates 4.4/5 stars with 462 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Livehelpnow
Teamsupport
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LiveHelpNow
LiveHelpNow
Based on 103 reviews
TeamSupport
TeamSupport
Based on 462 reviews
 
Live chat and SMS
$18.90 per month
Support Desk
$50 / agent / month billed annually
 
Support Ticket Sofware
$18.90 per month
Enterprise
$65 / agent / month billed annually
 
Call management
$9 per month
Private Cloud
Custom Contact Us for Pricing
 
Knowledge base management
$18.90 per month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 95 reviews)
8.7
(Based on 450 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 95 reviews)
8.8
(Based on 451 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 77 reviews)
8.5
(Based on 211 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 76 reviews)
8.9
(Based on 212 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 85 reviews)
9.0
(Based on 408 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 76 reviews)
9.3
(Based on 217 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 94 reviews)
9.2
(Based on 451 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.5%
42.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.1%
48.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.4%
9.5%
 
Information Technology and Services
7.0%
Computer Software
28.3%
 
Retail
6.3%
Information Technology and Services
21.9%
 
Insurance
4.7%
Internet
6.0%
 
Consumer Goods
4.7%
Financial Services
4.6%
 
Construction
3.9%
Hospitality
4.0%
 
Other
73.4%
Other
35.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Apparel & Fashion

Increases customer satisfaction. Interface is easy to learn and use. Lots of integrations available.

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

G2 Crowd User in Internet

There are some key areas that are not customizable. The Wiki, for example, appears as a drop-down selection of whatever articles you create in the administrator portal, but on the customer hub it appears as a large stacked pile of articles that require a...

 
 

LiveHelpNow help desk software. Company and vision

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Ask LiveHelpNow a Question
Contact LiveHelpNow
Ask TeamSupport a QuestionContact TeamSupport
Kate avatar
Kate from G2 Crowd

Need help?

I can help.