Want to see who topped the 2019 Best Software Awards?

Compare LiveHelpNow vs TeamSupport

See this

comparison of LiveHelpNow vs. TeamSupport
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. TeamSupport rates 4.3/5 stars with 496 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
LiveHelpNow
TeamSupport
Add Product
LiveHelpNow
LiveHelpNow
4.2
Based on 110 reviews
TeamSupport
TeamSupport
4.3
Based on 496 reviews
 
Live chat and SMS
$18.90 per month
Support Desk
$50 / agent / month billed annually
 
Support Ticket Sofware
$18.90 per month
Enterprise
$65 / agent / month billed annually
 
Call management
$9 per month
Private Cloud
Custom Contact Us for Pricing
 
Knowledge base management
$18.90 per month
 
Free Trial
Free Trial
 
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 102 reviews)
8.7
(Based on 480 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 102 reviews)
8.8
(Based on 481 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 81 reviews)
8.5
(Based on 224 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 80 reviews)
8.8
(Based on 226 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 91 reviews)
9.0
(Based on 435 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 80 reviews)
9.3
(Based on 231 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 101 reviews)
9.1
(Based on 482 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
41.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
47.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.1%
11.2%
 
Information Technology and Services
7.9%
Computer Software
27.7%
 
Retail
5.8%
Information Technology and Services
20.7%
 
Insurance
4.3%
Internet
5.7%
 
Consumer Goods
4.3%
Financial Services
4.6%
 
Business Supplies and Equipment
4.3%
Hospitality
3.7%
 
Other
73.4%
Other
37.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Internet

Ease of use. The end user interface is really aesthetically pleasing.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

G2 Crowd User in Information Technology and Services

Many features are good to a certain point but if you try to do anything a bit more sophisticated (ticket automation, more complex reports) it cannot be done within the tool

 
 

LiveHelpNow help desk software. Company and vision

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Kate from G2 Crowd

Need help?

I can help.