Compare LiveHelpNow, TeamSupport, and HappyFox

 
Live chat and SMS
$18.90 per month
Support Desk
$50 / agent / month billed annually
Mighty
$29 per staff / month
 
Call management
$9 per month
Enterprise
$65 / agent / month billed annually
Fantastic
$49 per staff / month
 
Knowledge base management
$18.90 per month
Private Cloud
Custom Contact Us for Pricing
Enterprise
$69 per staff / month
 
Support Ticket Sofware
$18.90 per month
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 104 reviews)
8.7
(Based on 492 reviews)
9.0
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 104 reviews)
8.8
(Based on 493 reviews)
9.4
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 82 reviews)
8.5
(Based on 232 reviews)
9.0
(Based on 81 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 81 reviews)
8.9
(Based on 234 reviews)
9.2
(Based on 80 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 93 reviews)
9.0
(Based on 447 reviews)
9.3
(Based on 99 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 81 reviews)
9.3
(Based on 239 reviews)
9.4
(Based on 77 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 103 reviews)
9.1
(Based on 492 reviews)
9.4
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
41.3%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.0%
47.7%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.8%
11.1%
15.5%
 
Information Technology and Services
7.8%
Computer Software
27.2%
Information Technology and Services
14.1%
 
Retail
5.7%
Information Technology and Services
20.7%
Computer Software
12.2%
 
Insurance
4.3%
Internet
5.6%
Higher Education
6.4%
 
Consumer Goods
4.3%
Financial Services
4.5%
Real Estate
3.8%
 
Business Supplies and Equipment
4.3%
Hospitality
3.6%
Education Management
3.8%
 
Other
73.8%
Other
38.4%
Other
59.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Construction

I like the ease of setting up operators, pictures, banners, and surveys.

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The ringing noises can be annoying. Sometimes the system is slow to respond or the customer suddenly gets disconnected This can be super frustrating..

G2 Crowd User in Hospital & Health Care

some enhancements not really necessary, for example: the color alphabet is not useful, whereas, alphabetizing customer/contact would be a great enhancement.

G2 Crowd User in Marketing and Advertising

The way to create new tickets is a bit frustrating.

 
 No videos provided.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

No videos provided.
 No downloads provided.No downloads provided.
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Kate from G2 Crowd

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