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Compare LiveHelpNow vs Teamwork Desk

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comparison of LiveHelpNow vs. Teamwork Desk
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 111 reviews. Teamwork Desk rates 4.3/5 stars with 32 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Starter
$7 per agent, per month (billed annually)
 
Call management
$9 per month
Plus
$13 per agent, per month (billed annually)
 
Support Ticket Sofware
$18.90 per month
Pro
$25 per agent, per month (billed annually)
 
Knowledge base management
$18.90 per month
Enterprise
Contact Us Billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 103 reviews)
8.9
(Based on 26 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 103 reviews)
8.7
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 81 reviews)
8.8
(Based on 15 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 80 reviews)
8.9
(Based on 14 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 92 reviews)
9.0
(Based on 25 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 80 reviews)
8.9
(Based on 14 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 102 reviews)
9.3
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
78.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.4%
18.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.9%
3.1%
 
Information Technology and Services
7.9%
Marketing and Advertising
25.0%
 
Retail
5.7%
Information Technology and Services
20.5%
 
Insurance
4.3%
Logistics and Supply Chain
6.8%
 
Consumer Goods
4.3%
Internet
6.8%
 
Business Supplies and Equipment
4.3%
Computer Software
6.8%
 
Other
73.6%
Other
34.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Angela A.
Administrator

LiveHelpNow makes online chatting simple and use friendly. Since we have been using livehelpnow we have had more people on chat than calls coming in.

G2 Crowd User in Marketing and Advertising

Using Teamwork helps organize current, former, and future projects in one place. You are able to see, when deadlines may potentially clash, and future projects can be better organized. Also, using TW tools, you can see the status of each of the tasks. Also,...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The software/operator panel can be slow (like an old computer).

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

 
 

LiveHelpNow help desk software. Company and vision

No videos provided.
 No downloads provided.
Ask Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

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