Compare LiveHelpNow, Teamwork Desk, and LiveChat

 
Live chat and SMS
$18.90 per month
Starter
$7 per agent, per month (billed annually)
Starter
$16 per seat / month
 
Support Ticket Sofware
$18.90 per month
Plus
$13 per agent, per month (billed annually)
Team
$33 per seat / month
 
Knowledge base management
$18.90 per month
Pro
$25 per agent, per month (billed annually)
Business
$50 per seat / month
 
Call management
$9 per month
Enterprise
Contact Us Billed annually
Enterprise
$149 per seat / month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 104 reviews)
9.0
(Based on 28 reviews)
9.2
(Based on 499 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 104 reviews)
8.8
(Based on 30 reviews)
9.4
(Based on 498 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 82 reviews)
8.9
(Based on 16 reviews)
9.2
(Based on 207 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 81 reviews)
9.0
(Based on 15 reviews)
9.2
(Based on 207 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 93 reviews)
9.1
(Based on 27 reviews)
9.2
(Based on 460 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 81 reviews)
9.0
(Based on 15 reviews)
9.2
(Based on 200 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 103 reviews)
9.3
(Based on 30 reviews)
8.5
(Based on 497 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
79.4%
48.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.0%
17.6%
35.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.8%
2.9%
16.3%
 
Information Technology and Services
7.8%
Marketing and Advertising
23.9%
Computer Software
9.3%
 
Retail
5.7%
Information Technology and Services
19.6%
Information Technology and Services
8.5%
 
Insurance
4.3%
Computer Software
8.7%
Internet
5.1%
 
Consumer Goods
4.3%
Logistics and Supply Chain
6.5%
Retail
5.0%
 
Business Supplies and Equipment
4.3%
Internet
6.5%
Telecommunications
3.5%
 
Other
73.8%
Other
34.8%
Other
68.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Easy of use and features are very good for the price.

G2 Crowd User in Internet

The ease of communicating with customers when they send a support ticket, and how it looks just like a normal email.

Eugenio S.
User in Information Technology and Services

I like that I can allow to my customer's much faster communication with them in my website. Definitely, I will not make my clients wait for long. That solution will make my work effective with one click. That's I like most.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The software/operator panel can be slow (like an old computer).

Elyssa R.
User in Information Technology and Services

On the startup plan, a lot of features are blocked off Developers still like zendesk more Not as many features as zendesk (according to developers)

G2 Crowd User in Hospital & Health Care

It's not updated enough, it is headed up

 
 No videos provided.No videos provided.

LiveChat is a perfect piece of software for support teams and larger organizations.
Scalable, secure and easy to pick up by the new agents, it really gets the job done.

Take it for a test drive - try LiveChat for free for 30 days! No credit card required.

 No downloads provided.No downloads provided.
Ask LiveHelpNow a QuestionContact LiveHelpNowAsk Teamwork Desk a QuestionContact Teamwork Desk
Kate from G2 Crowd

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