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Compare LiveHelpNow vs UseResponse

See this

comparison of LiveHelpNow vs. UseResponse
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 110 reviews. UseResponse rates 4.8/5 stars with 15 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Self-Hosted
$899 one-time fee
 
Knowledge base management
$18.90 per month
Cloud
$15 per agent, per month
 
Support Ticket Sofware
$18.90 per month
Enterprise Package
$3000+ per solution
 
Call management
$9 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 102 reviews)
9.1
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 102 reviews)
9.4
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 81 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 80 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 91 reviews)
9.9
(Based on 14 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 80 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 101 reviews)
10.0
(Based on 14 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.2%
40.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
46.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
19.1%
13.3%
 
Information Technology and Services
7.9%
Information Technology and Services
25.0%
 
Retail
5.8%
Semiconductors
10.0%
 
Insurance
4.3%
Internet
10.0%
 
Consumer Goods
4.3%
Higher Education
10.0%
 
Business Supplies and Equipment
4.3%
Financial Services
10.0%
 
Other
73.4%
Other
35.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Construction

I like the ease of setting up operators, pictures, banners, and surveys.

G2 Crowd User in Semiconductors

Their support is equally good at technical and business aspects of the different products. Their ticket system is great and so is their team at responding to problems within 24hours. A great User-interface too.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

There was a case where we have received an email (by mistake) where we have been called an "annoying client" by one of the key people in LiveHelpNow

Nicolas C.
Administrator in Information Technology and Services

Nothing

 
 

LiveHelpNow help desk software. Company and vision

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