Compare LiveHelpNow vs UseResponse

See this comparison of LiveHelpNow vs. UseResponse based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 106 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Self-Hosted
$899 one-time fee
 
Knowledge base management
$18.90 per month
Cloud
$15 per agent, per month
 
Support Ticket Sofware
$18.90 per month
Enterprise Package
$3000+ per solution
 
Call management
$9 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 98 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 98 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 79 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 78 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 88 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 78 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 97 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
49.1%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
33.0%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
17.9%
14.3%
 
Information Technology and Services
8.3%
Information Technology and Services
26.3%
 
Retail
6.1%
Internet
10.5%
 
Insurance
4.5%
Computer Software
10.5%
 
Consumer Goods
4.5%
Financial Services
10.5%
 
Real Estate
3.8%
Semiconductors
10.5%
 
Other
72.7%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Justin K.
Administrator

The list of features continues to grow. For example they recently added support for FaceBook IM. They now support text messages to your landline

G2 Crowd User in Computer Software

The integrated helpdesk experience with a highly intuitive user interface.

Most Helpful Critical Review
Most Helpful Critical Review
Seth R.
User

I tried to interact with customer support and they were very salesy and not helpful

 
 

LiveHelpNow help desk software. Company and vision

No videos provided.
 No downloads provided.
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Kate from G2 Crowd

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