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Compare LiveHelpNow vs UseResponse

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comparison of LiveHelpNow vs. UseResponse
based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. UseResponse rates 4.9/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Self-Hosted
$899 one-time fee
 
Knowledge base management
$18.90 per month
Cloud
$15 per agent, per month
 
Support Ticket Sofware
$18.90 per month
Enterprise Package
$3000+ per solution
 
Call management
$9 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 99 reviews)
9.2
(Based on 13 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 99 reviews)
9.4
(Based on 13 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 80 reviews)
9.3
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 79 reviews)
9.3
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 89 reviews)
9.9
(Based on 13 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 79 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 98 reviews)
10.0
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
42.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.7%
14.3%
 
Information Technology and Services
8.2%
Information Technology and Services
26.3%
 
Retail
6.0%
Internet
10.5%
 
Insurance
4.5%
Computer Software
10.5%
 
Consumer Goods
4.5%
Financial Services
10.5%
 
Real Estate
3.7%
Semiconductors
10.5%
 
Other
73.1%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

I love the reporting section. The analytics helps us to track all visitors and chats.

Jens H.
Administrator in Financial Services

We were looking for a solution for brainstorming sessions and a manual. We have encountered UseResponse. In this application is simply thought of everything. The operation is so simple, our employees have every day enjoyment with the portal

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The software/operator panel can be slow (like an old computer).

Loveday A.
Consultant in Marketing and Advertising

With the great Feature of UseResponse, there is nothing practical to dislike.

 
 

LiveHelpNow help desk software. Company and vision

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