Compare LiveHelpNow vs Vision Helpdesk

See this comparison of LiveHelpNow vs. Vision Helpdesk based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. Vision Helpdesk rates 4.7/5 stars with 42 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Starter Help Desk
$12 per staff per mo billed annually
 
Call management
$9 per month
Pro Help Desk Software
$20 per staff per mo billed annually
 
Knowledge base management
$18.90 per month
Satellite Desk
$24 per staff per mo billed annually
 
Support Ticket Sofware
$18.90 per month
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 Request More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 99 reviews)
9.3
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 99 reviews)
9.2
(Based on 42 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 80 reviews)
8.9
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 79 reviews)
9.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 89 reviews)
9.7
(Based on 41 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 79 reviews)
9.7
(Based on 39 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 98 reviews)
9.7
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
59.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
31.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.7%
9.5%
 
Information Technology and Services
8.2%
Non-Profit Organization Management
21.6%
 
Retail
6.0%
Internet
15.7%
 
Insurance
4.5%
Information Technology and Services
13.7%
 
Consumer Goods
4.5%
Education Management
5.9%
 
Real Estate
3.7%
Individual & Family Services
5.9%
 
Other
73.1%
Other
37.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The new changes that LHN has made to allow for customizing each client's offline and ticketing window is the exact thing I was looking for a couple of years ago. Also the fact that you can customize the customer survey is a big plus. There are a lot of...

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The software/operator panel can be slow (like an old computer).

G2 Crowd User

Everything was a bit slow and buggy at times.

 
 

LiveHelpNow help desk software. Company and vision

No videos provided.
 No downloads provided.
Request More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.