Compare LiveHelpNow vs Vision Helpdesk

See this comparison of LiveHelpNow vs. Vision Helpdesk based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 104 reviews. Vision Helpdesk rates 4.8/5 stars with 40 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Starter Help Desk
$12 per staff per mo billed annually
 
Call management
$9 per month
Pro Help Desk Software
$20 per staff per mo billed annually
 
Knowledge base management
$18.90 per month
Satellite Desk
$24 per staff per mo billed annually
 
Support Ticket Sofware
$18.90 per month
Pro Service Desk
$32 per staff per mo billed annually
 
Ent Service Desk
$48 per staff per mo billed annually
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 96 reviews)
9.4
(Based on 40 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 96 reviews)
9.3
(Based on 40 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 78 reviews)
8.9
(Based on 38 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 77 reviews)
9.4
(Based on 38 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 86 reviews)
9.7
(Based on 40 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 77 reviews)
9.7
(Based on 38 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 95 reviews)
9.7
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
62.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.7%
27.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.3%
10.0%
 
Information Technology and Services
7.7%
Non-Profit Organization Management
20.4%
 
Retail
6.2%
Internet
16.3%
 
Insurance
4.6%
Information Technology and Services
14.3%
 
Consumer Goods
4.6%
Education Management
6.1%
 
Construction
3.8%
Individual & Family Services
6.1%
 
Other
73.1%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Lea C.
User in Construction

The phone support products provided by LiveHelpNow are helpful. You can keep track of your business see how you may be understaffed during peak hours. You can also manage your agents with the avaialable features. See how long an team member spends with a...

William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
Seth R.
User

I tried to interact with customer support and they were very salesy and not helpful

 
 

LiveHelpNow help desk software. Company and vision

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