Compare LiveHelpNow vs Vision Helpdesk

See this comparison of LiveHelpNow vs. Vision Helpdesk based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 102 reviews. Vision Helpdesk rates 4.8/5 stars with 36 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
Satellite Desk
$14 per staff per mo
 
Knowledge base management
$18.90 per month
Service Desk
$21 per staff per mo
 
Support Ticket Sofware
$18.90 per month
Help Desk
$7 per staff per mo
 
Call management
$9 per month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
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Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 95 reviews)
9.3
(Based on 36 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 95 reviews)
9.3
(Based on 36 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 77 reviews)
8.8
(Based on 34 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 76 reviews)
9.3
(Based on 34 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 85 reviews)
9.7
(Based on 36 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 76 reviews)
9.6
(Based on 34 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 94 reviews)
9.7
(Based on 36 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
63.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.4%
25.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.6%
11.1%
 
Information Technology and Services
7.1%
Internet
18.6%
 
Retail
6.3%
Non-Profit Organization Management
18.6%
 
Insurance
4.8%
Information Technology and Services
11.6%
 
Consumer Goods
4.8%
Education Management
7.0%
 
Construction
4.0%
Computer Software
4.7%
 
Other
73.0%
Other
39.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Very intuitive and responsive. Customers like it a lot since it has a great user interface

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William D.
Administrator in Information Technology and Services

Vision Helpdesk provides an intuitive, fully featured Helpdesk platform. After investigating several other platforms, Vision Helpdesk seems to offer the best price-to-features ratio for our needs (a significant benefit is the fully responsive interface)....

Most Helpful Critical Review
Most Helpful Critical Review
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Seth R.
User

I tried to interact with customer support and they were very salesy and not helpful

 
 

LiveHelpNow help desk software. Company and vision

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Kate avatar
Kate from G2 Crowd

Need help?

I can help.