Compare LiveHelpNow vs Whatfix

See this comparison of LiveHelpNow vs. Whatfix based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 107 reviews. Whatfix rates 4.8/5 stars with 33 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.7
(Based on 99 reviews)
8.9
(Based on 31 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 99 reviews)
9.0
(Based on 31 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 80 reviews)
8.4
(Based on 26 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 79 reviews)
8.5
(Based on 26 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 89 reviews)
10.0
(Based on 31 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 79 reviews)
9.5
(Based on 26 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 98 reviews)
9.7
(Based on 30 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
48.6%
51.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.7%
30.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.7%
18.2%
 
Information Technology and Services
8.2%
Computer Software
33.3%
 
Retail
6.0%
Information Technology and Services
14.3%
 
Insurance
4.5%
Consumer Goods
9.5%
 
Consumer Goods
4.5%
Internet
7.1%
 
Real Estate
3.7%
Cosmetics
4.8%
 
Other
73.1%
Other
31.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

The implementation and ease of use for the application is tops. Very user friendly

Manzur Husain S.
User in Internet

It helps us to reduce basic 'how to' queries for our website. It is also giving good user experience to new users with feature like 'tour', selfhelp etc

Most Helpful Critical Review
Most Helpful Critical Review
Antonia C.
User

I never had any issues with the new program but it was an adjustment from Lync.

Lindsay P.
Administrator in Computer Software

It can be difficult to update flows in advice to prepare for updates we do to our site. There is no easy way to update a current flow and keep it in "draft mode" till we are push site updates.

 
 

LiveHelpNow help desk software. Company and vision

No videos provided.
 No downloads provided.
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Kate from G2 Crowd

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