Compare LiveHelpNow vs Whatfix

See this comparison of LiveHelpNow vs. Whatfix based on data from user reviews. LiveHelpNow rates 4.2/5 stars with 103 reviews. Whatfix rates 4.8/5 stars with 30 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 
$ Get a Quote
$ Get a Quote
$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 95 reviews)
8.9
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
8.8
(Based on 95 reviews)
9.0
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 77 reviews)
8.4
(Based on 24 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.5
(Based on 76 reviews)
8.5
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.7
(Based on 85 reviews)
10.0
(Based on 28 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 76 reviews)
9.6
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.0
(Based on 94 reviews)
9.6
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.5%
56.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.1%
26.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
18.4%
16.7%
 
Information Technology and Services
7.0%
Computer Software
28.9%
 
Retail
6.3%
Information Technology and Services
15.8%
 
Insurance
4.7%
Consumer Goods
10.5%
 
Consumer Goods
4.7%
Internet
7.9%
 
Construction
3.9%
Cosmetics
5.3%
 
Other
73.4%
Other
31.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Being able to chat online, it makes things easier

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Shai O.
Administrator in Internet

Easy to use and operate. building a flow is fast and easy. The system capabilities are flexible and vast. Whatfik team is very responsive and helpful - resolving every challenge quickly and efficiently.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

The Live Help platform only measure wait time and does not calculate service level , percent of chats/tickets answered in X seconds. This is a very common feature, this system lacks.

 
 

LiveHelpNow help desk software. Company and vision

No videos provided.
 No downloads provided.
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Contact LiveHelpNow
Ask Whatfix a QuestionContact Whatfix
Kate avatar
Kate from G2 Crowd

Need help?

I can help.