Compare Looker vs Pendo
See this
comparison of Looker vs. Pendo
based on data from user reviews. Looker rates 4.4/5 stars with 323 reviews. Pendo rates 4.6/5 stars with 92 reviews. Each product's score is calculated by real-time data from verified user reviews.
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Ratings

Meets Requirements
Meets Requirements
8.5
8.7
Ease of Use
Ease of Use
8.0
8.3
Ease of Setup
Ease of Setup
7.9
8.4
Ease of Admin
Ease of Admin
8.5
8.6
Quality of Support
Quality of Support
9.2
9.1
Ease of Doing Business With
Ease of Doing Business With
9.2
9.5
Product Direction (% positive)
Product Direction (% positive)
8.5
9.6
Meets Requirements
Looker
8.5
Pendo
8.7
Ease of Use
Looker
8.0
Pendo
8.3
Ease of Setup
Looker
7.9
Pendo
8.4
Ease of Admin
Looker
8.5
Pendo
8.6
Quality of Support
Looker
9.2
Pendo
9.1
Ease of Doing Business With
Looker
9.2
Pendo
9.5
Product Direction (% positive)
Looker
8.5
Pendo
9.6

Features

Metrics
Sessions - Digital Analytics
Looker
9.3
Pendo
8.6
Engagement
Looker
8.9
Pendo
8.8
Entry and Exit Pages
Looker
9.2
Pendo
8.8
Standard Event Tracking
Looker
8.8
Pendo
8.6
Custom Event Tracking
Looker
9.0
Pendo
8.6
Retention
Looker
9.2
Pendo
7.5
Return
Looker
9.1
Pendo
7.7
Conversions
Looker
9.0
Pendo
8.6
Funnels
Looker
9.0
Pendo
8.4
Reporting
Real-Time Reporting
Looker
8.5
Pendo
8.4
Trending
Looker
Not enough data available
Pendo
8.3
Retroactive Reporting
Looker
8.9
Pendo
8.7
Segmentation
Looker
9.0
Pendo
8.9
Mobile Reporting
Looker
Not enough data available
Pendo
7.7
Unification Across Devices
Looker
9.0
Pendo
7.9
Custom Reports and Dashboards
Looker
9.4
Pendo
7.8
Other
User Data
Looker
9.4
Pendo
9.3
Site Search Reporting
Looker
9.6
Pendo
7.9
Load Time Monitoring
Looker
8.8
Pendo
7.0
Campaign Tracking
Looker
8.5
Pendo
7.7
E-Commerce
Looker
8.9
Pendo
Not enough data available
Promotional Messages
Looker
8.7
Pendo
9.0
Administration Alerts
Looker
9.7
Pendo
8.9
Administration
Performance and Reliability
Looker
9.4
Pendo
8.3
User, Role, and Access Management
Looker
8.7
Pendo
8.1
API / Integrations
Looker
9.0
Pendo
8.5
QA Testing
Looker
Not enough data available
Pendo
8.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
15.9%
15.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
69.8%
74.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.3%
10.0%
Looker
Small-Business
15.9%
Mid-Market
69.8%
Enterprise
14.3%
Pendo
Small-Business
15.6%
Mid-Market
74.4%
Enterprise
10.0%

Reviewers' Industry

 
Internet
16.8%
Computer Software
58.1%
 
Computer Software
16.0%
Information Technology and Services
11.0%
 
Information Technology and Services
9.7%
Internet
7.4%
 
Marketing and Advertising
5.3%
Marketing and Advertising
5.1%
 
Financial Services
4.9%
Education Management
5.1%
 
Other
47.3%
Other
13.2%
Looker
Internet
16.8%
Computer Software
16.0%
Information Technology and Services
9.7%
Marketing and Advertising
5.3%
Financial Services
4.9%
Other
47.3%
Pendo
Computer Software
58.1%
Information Technology and Services
11.0%
Internet
7.4%
Marketing and Advertising
5.1%
Education Management
5.1%
Other
13.2%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Alan C.
Administrator in Staffing and Recruiting

So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...

Massimo A.
Administrator in Internet

The main reason why we decided to adopt Pendo at MailUp Group is that it combines product analytics, in-app guides & Net Promoter Score tracking, all under one roof. That's unique and really useful. It allows you to display onboarding, up-selling, etc....

Most Helpful Critical Review
Most Helpful Critical Review
Kerry C.
Administrator in Internet

platform is glitch-y and a little slow, which causes delay in finding the right information

G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

 
Looker
Most Helpful Favorable Review
Alan C.
Administrator in Staffing and Recruiting

So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...

Most Helpful Critical Review
Kerry C.
Administrator in Internet

platform is glitch-y and a little slow, which causes delay in finding the right information

Pendo
Most Helpful Favorable Review
Massimo A.
Administrator in Internet

The main reason why we decided to adopt Pendo at MailUp Group is that it combines product analytics, in-app guides & Net Promoter Score tracking, all under one roof. That's unique and really useful. It allows you to display onboarding, up-selling, etc....

Most Helpful Critical Review
G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Screenshots

 
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Videos

 

See the simple process of connecting your database to Looker and gaining insights to your data with Anika Kuesters Smith - Smith of Looker. With Looker's modeling language, LookML, your business logic is easily repeatable and reusable, allowing your analysts to better leverage the data and save time from writing SQL queries. Easily visualize your data sets and create dashboards, connecting your organization's teams to better collaborate and gain insight.

In this demo you'll learn about:

- Connecting your data to Looker
- Building out your data model
- Creating and sharing dashboards
- Generating and scheduling reports for various departments

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Looker

See the simple process of connecting your database to Looker and gaining insights to your data with Anika Kuesters Smith - Smith of Looker. With Looker's modeling language, LookML, your business logic is easily repeatable and reusable, allowing your analysts to better leverage the data and save time from writing SQL queries. Easily visualize your data sets and create dashboards, connecting your organization's teams to better collaborate and gain insight.

In this demo you'll learn about:

- Connecting your data to Looker
- Building out your data model
- Creating and sharing dashboards
- Generating and scheduling reports for various departments

Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Ask Looker a QuestionContact LookerAsk Pendo a QuestionContact Pendo