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Compare MailChimp vs Reply

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comparison of MailChimp vs. Reply
based on data from user reviews. MailChimp rates 4.3/5 stars with 7,695 reviews. Reply rates 4.5/5 stars with 194 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Starting Up
Forever Free
Individual
$55 per month (billed annually)
 
Growing Business
$25 / month for 1,151 - 2,500 subscribers
Business
$200 per 3 team members / month (billed annually)
 
Pro Marketer
$199 / month
Market Leader
Contact Us sales@reply.io
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.8
(Based on 7,136 reviews)
9.0
(Based on 184 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 7,187 reviews)
8.8
(Based on 184 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.8
(Based on 3,463 reviews)
8.6
(Based on 71 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.9
(Based on 3,443 reviews)
8.8
(Based on 70 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 5,304 reviews)
9.4
(Based on 181 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.8
(Based on 3,122 reviews)
9.4
(Based on 70 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.3
(Based on 7,111 reviews)
9.4
(Based on 184 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
72.3%
86.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
11.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
7.7%
2.1%
 
Marketing and Advertising
15.3%
Computer Software
15.9%
 
Computer Software
4.6%
Marketing and Advertising
15.9%
 
Non-Profit Organization Management
4.6%
Information Technology and Services
14.7%
 
Information Technology and Services
4.4%
Internet
14.7%
 
Internet
4.1%
Management Consulting
2.8%
 
Other
67.0%
Other
36.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Mark H.
Administrator in Computer Hardware

I'm using MailChimp for a bootstrapped project. I chose mailchimp because it has the features I liked with flexible payment options. The big thing for me was the ability to create emails the way I want to - you can code your own, work out of templates, or...

G2 Crowd User in Internet

The team behind Reply seem to have a clear product vision and a good understanding of customer needs. Reply combines an extensive features set with a very user-friendly and intuitive interface. It has native integrations with popular CRM products and...

Most Helpful Critical Review
Most Helpful Critical Review
Christian K.
Administrator in Leisure, Travel & Tourism

Customer service does not know their own terms and conditions but seem to make stuff up on the fly. Even after I sent the T&Cs back to them they still answered with something else.

Jake H.
Agency in Marketing and Advertising

Tread carefully - pricing is not as it seems. You are limited to 3 email accounts, with $20 added per email account per month afterwords. This is not mentioned on the pricing page, now the terms and conditions. The unlimited tier is NOT...

 
 
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